Search results for query: *

Just seeing if anybody is having issues upgrading to the New Micollab 9.0? I am using the a new Dell server Preloaded from Mitel. when we upgrade to 9.0 from 8.1 we do a fresh install of the the MSL, using a Bootable USB, do the restore from a USB all works fine, but we cannot install the...

mivoice 3300 controller 14.0.3.22 Business console 8.0.3.10 Company has multiple Business console's handling multiple companies. Console parks a first call for company A at the call park number for Company A console parks a second call for Company B at the call park number for Company B...

try pulling out one card at a time in the first 8 slots, and see if the controller loads. you might have one card causing the issue.

i have 2 Mitel 3300 switches in a cluster running 8.0.sp3. i am adding a third switch to the cluster running the same software. my question is when we start sharing, we don't want to share everything to the third switch. Do we turn off the forms in the third switch that we don't want to...

Just a update Spoke to Mitel tech support, the back up should have kept the Rad greetings could have been a corrupted back up Thanks for all the comments

Thanks for the insight I would have thought the Backup would treat Rads the same as the Name and greetings. Have a good day

No I didnt because they are not using embedded voicemail only for RADS.

MCD 3300 MXE iii software 5.0 sp1 11.0.1.26 We did a back up from a old MXE ii and restored the Data base to a New MXE iii We used the same software in both controllers. The restore went good but we noticed that we lost all the Rad Greetings and could not access the Mailbox 9999. We had to...

Thanks that what I thought

We have a Mitel 200 MX running 5.0.1.11. The customer has a PRI Card in the Cabinet using Imat. we have programmed a different cpn number for a non prime line on the set in the Imat. When we call from the Non Prime number, the prime number is Displayed. Is there a way to display the non prime...

fill in form 54

We have two companies sharing Nupoint Mail, Call goes to a mailbox on company 2 the caller presses the # to skip the message the call goes back to Company 1 Call flow, they are using tenanting here to separate the two line groups. any thoughts?

check your call forward no ans timer for the trunks?

Check under the Alarm categories you might have a Bad DSP Module it says to reboot the controller and see if the alarm disappears if the dsp continues to fail replace the module

Yes Poe is enabled and they have increased they have increased the wattage to the port

Mitel 3300 running 5.0 set gets unplugged and replugged back in, the phone lights up and that is as far it goes.The phone will not come back up. If we put in a power brick off the layer two switch and power the phone up first and then plug it into the layer two switch the phone loads properly...

when we try to retrieve the message from outside the PBX we get a not a valid mailbox. guest calls the hotel, oprator calls the vmail hunt grp pushes the * enters the Guest Mailbox number and gets this is not a valid mailbox, change the mailbox from a Guest to a Extension mailbox all is fine...