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Thank you to all respondents for your inputs. we have tried all suggestion and checked all locations in the sonicwall units. No change. Next stop calling sonicwall tech support.

We believe the problem is with the Sonicwall unit. The IT tech changed all the related TCP setting he could find to 120 min. No changed. Still right at the 15 min mark the is dropped. Now we're at loss again.

They are remote to each other. Connected by fiber through a ciena and sonicwall units. We changed the TCP and Nat settings on change. We're at a loss

I just installed to 2 bcm450 6.0 with point to point IP trunks. All is going well. But I was informed that calls between locations would drop after 15 min. Yes I did a test call and right at the 15 min mark the call dropped. I checked the programming and did not see anywhere where there is...

we just took over this system and have a extension that is not going to voicemail when not answered. I can get into programming but not sure where this Item is programmed at. Thanks in advance.

The T1 is use for the 800# incoming only. If verizon turns on rtani the caller receives a busy signal. I found out RT stands for real time. This is puzzling to me. I looked into RDB but not sure what I,m looking for, if this is even the right area.

Hello: I have a Option 11 . When a call comes in from through one of our 800# the clid displays sprint an not the incoming number, Verzon who provide the T1 (non PRI) said that my RTANI is not on. I get clid through the PRI circuits. I looked through the programming but could see what Verizon...

Thanks ( firebirdscrambler,trvlr1,KCFLHRC ) for the info. I was informed that there is a sequence that has to be done,if the autostart does not work.

Hello: A new customer's t1 provider is changing programming on a standard 24 channel t1 to allow caller ID on a 800#. When they take it down to do the changes and the circuit does not come back up. what do I do to restart it. This is a option 11. Thanks in advance

Hudson22 Thank You

I am changing 8410D,s to 2420,s (30 set). All the 2420 will be programmed the same. Is there a way to do a copy (duplicate) the button program or do I still have to go in and program then individually. Thanks

We are switching venders. If the T1 does not restart after switching what is the process of restarting the T1. If there is a Trick to a smooth switch over that info would be great to. This is for a Option 11 Thanks in advance.

We are switching venders. If the T1 does not restart after switching what is the process of restarting the T1. If there is a Trick to a smooth switch over that info would be great to. Thanks in advance.

Hello: I have 10 set (3903 and 2616) that need to be allowed outbound call id. I was given the code to change ( CLBA to CLBD ) to but not 100% on now to get there, under what ld # do I go. Thanks for the Help

Thank you trvlr1. I was informed that the name was done before on other dn's. Our Circuits are T1/pri. I did some searching. Would this be done in CLID ? If so, now would you put the name and not a number

I just took over the duties of maintenance of our option 11. Now. 1)I need to add toll free area code 855. 2) Have the company name on outbound calls for certain Ext.. Please help. Thanks

Thank you. GHTROUT. But will this affect the manager from receiving voicemails if no one answers the call. The managers dn is 2510 the assistance dn 2508.

I need to program three phones. So when the managers phone rings the assistances phone ring at the same time with the call still going to the managers voicemail if no one answer the call. In the Nortel ICS world I know this as a Answer DN programmed key

I need to program three phones. So when the managers phone rings the assistances phone ring at the same time with the call still going to the managers voicemail if no one answer the call. In the Nortel ics world I know this as a Answer DN program.