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To confirm that the forwarding is not active, go to extension 39 and enter Feature 11 followed by 39 39 in the forwarding to guarantee that the forwarding is not sending it to ext 10

Whenever you pick up the handset to make outgoing calls, you do not want to press the Intercom button. Whenever they dial the 1 followed by whatever the next digit is, the phone would call another extension on the system and when dialing the 9, you are basically getting an error signal from the...

You should check to see if the problem is occurring on all the lines or not. Since the internal calls are clear, that most likely rules out bad handsets or bad extension ports. Pick up each line at the extensions and make a test call on them to try to determine which lines are having problems.

Thank you Telecomboy. I appreciate your response. I will have to check with him to see what kind of amplifier is being used and if he can connect it like you were talking about

I had a tech call in and ask about setting up a feature which the customer claims to have had previously. He is installing a Partner ACS processor and called to ask if there was a way to make it so that the incoming calls would ring over the loudspeaker. I wasnt sure from the conversation with...

Ok, Here is the problem at hand. This is a family member's home phone that I have been asked to look at. They claim that they have been getting shocked while using the phone. The problem began after replacing the phone with a newer telephone. I recently replaced the phone with an older model...

you could just remove the option for the extensions and have it all route through the receptionist rather than having an auto attendant. or you could set up a directory listing with the extensions you want to be able to receive calls only. that way the extensions that you dont want to receive...

sorry that post didnt turn out like i layed it out in the text box. What modules do you have?

You will want to install the module in the last open slot after any expansion modules in the carrier. from left to right it should be Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Expansion Expansion Processor Expansion Expansion Module Module...

Go to Extension 10 or 11, Press Feature 00 Left intercom twice #401 Enter extension you want to set restrictions for then select 1-no restrictions 2-------------- 3-------------- Hope this helps :)

Hey Guys, Thanks for all the feedback on here. To answer curlycord's question about the area i am from; I live in the Northern Panhandle of West Virginia. I just wanted to ask this question because although I know businesses in the area still often have copper dial tone, I have not seen a...

Is it still possible to get a standard telephone line at your house? like the old fashioned line that still worked if the regular power went out

sounds like your 10 foot patch cable may have been a crossover cable

Thank you Splic3d

Hey there, just was wondering if anyone has any general tips on performing a cutover from one dial tone provider to another. I am uncertain of the current provider but I know they are changing over to WindStream. This is gonna be the first time I am doing a cutover and just wanted to ask this...