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  1. lwilliams123

    Call forwarding no answer

    Figured it out. The manual helped a lot lol....
  2. lwilliams123

    Call forwarding no answer

    Hello all! I'm using an Ipoffice 500 V2 with version 7 software. How do I set my call forward no answer ring time before forwarding to the selected extension?
  3. lwilliams123

    volume levels dropping on calls after being transferred to cell phone

    Thanks for your response! We have Wireless internet here and we've tried a sip trunk before on our system. We had lots of call quality issues unfortunately. I would like to try it again since we've updated to 7(36). I called around to try to find local companies that could provide the SIP...
  4. lwilliams123

    volume levels dropping on calls after being transferred to cell phone

    Good morning! I figured someone on this forum would have an answer for me. We have an Avaya IP office Running the latest patched firmware version of V7 36. The owner of our company calls in on his cell phone. He asks to call another employee who is not in the office. The receptionist then...
  5. lwilliams123

    Backlight 1416 Digital sets

    The light on the display seems to turn on and off randomly. What controls the backlight in these phone's? Is there a setting in our IP office? Its an Avaya IP office V2 running v7. Thanks ahead! You guys and gals are awesome!
  6. lwilliams123

    Call Log Button 1416 Digital set

    Thanks.. I figured that.. Now to remove the sip trunk without breaking anything.
  7. lwilliams123

    Call Log Button 1416 Digital set

    That sip trunk is no longer active... I need to remove all traces of it from the system.
  8. lwilliams123

    Call Log Button 1416 Digital set

    1843599703mS PRN: 204: Feature Key Pressed 10 1843599827mS RES: Wed 29/5/2013 16:29:56 FreeMem=66810136(2) CMMsg=7 (9) Buff=200 950 989 7463 5 Links=24260 1843599827mS RES2: IP 500 V2 7.0(12) Tasks=41 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=55 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0...
  9. lwilliams123

    Call Log Button 1416 Digital set

    Yep the 9 and the 1 are there... Not sure while its still doing it.
  10. lwilliams123

    Call Log Button 1416 Digital set

    Our system is a IP Office 500 V2 running V7 of the software. If you try to dial using the call log button I get a message "Waiting for line" If you press 9 then dial the same number the call completes. Thanks ahead for your assistance.
  11. lwilliams123

    New Combo Card installed giving error

    Thank you again for your responses. This forum is invaluable to me.
  12. lwilliams123

    New Combo Card installed giving error

    How do I tell if its partner mode or basic mode?
  13. lwilliams123

    New Combo Card installed giving error

    We're running an IP office 500 v2 Firmware version 7(12) I installed a new combo card 700504556 IPO IP500 V2 COMB CARD ATM/V2 PCS02 and I'm getting the error "Internal card fitted with invalid daughter card. Combo Phones/VCM Slot3." The system has an working existing combo card in slot 1 had...
  14. lwilliams123

    DBM 32 Module installation.

    One of the power supplies that was shipped to us was bad... Grrrrrrrrr!!! thanks for all your help!!!!
  15. lwilliams123

    DBM 32 Module installation.

    The GMB32_B_1_1_0.hex file is on the SD card.
  16. lwilliams123

    DBM 32 Module installation.

    lwilliams, I believe the system limit only supports 16 dbm expansion modules, how many do you currently have in place? just a thought I do not have any dbm expansion modules installed in the system. You need to be sure that there is a .hex file on the SD card. 8.1.67 has this one...
  17. lwilliams123

    DBM 32 Module installation.

    1) do you have an external PSU connected to the phone (1 DBM should be fine but any more need a PSU) Yes I bought the power brick and I have it connected using the proper cabling 2) are IP500 OR IP500v2, if V2 then the file server type should be set to memory card. Its an IP500v2. I have 4 IP...
  18. lwilliams123

    DBM 32 Module installation.

    I'll remember that next time. Thanks for your professionalism.
  19. lwilliams123

    DBM 32 Module installation.

    I guess this forum is for people that already know the answers!
  20. lwilliams123

    DBM 32 Module installation.

    I put one in yesterday and didn't really do anything and it worked ok. I wish mine went as well as yours :) Could be a faulty port connection on phone. The module may not see the 1416 phone I've tried a different set and a different extension. No luck Having said that the power is getting...

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