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Hi Derrick72, On the trunk type you´re using for oçthi extension outgoing calls look for "DID Ranges for CPN substitution". Set up your substitution entering at DID ranges your internal extension DN and as CPN substitution the intended CLI number. After that only remains to set the...

Hello guys, I´m worknig on a customer who has MXe 3300 ICP with MCD6, reconfiguring a Call Center with MLAA and new ACD Paths. The thing is the controller is setup for Spanish but the customer paths manages up to 6 languages. DID are directed to diferent MLAAs trees properly, but when the...

Handset connects to OMM deploy using DECT protocol and OMM is connected to 3300 via IP.

We can not place neither receive calls on sets that are out of service

Hi Braindead2, As far as I know those details are managed by Class of Service. You´re able to shown trunk label on the set display, but it affects all calls, so no CLI will be displayed. Regards, VHC

Hi Daniel, Here at Spain you could find this kind of services at every T1 carriers, some examples: Acens: Billing you by resource usage. Arsys: Billing you on resource reservation. Colt: One of the best worldwide, but quite expensive. Uniway: Rent VMware hosting, you can...

Hi guys: I´m experiencing a strange issue on OMM based DECT system connected to ICP3300. The handsets seems to be working, but controller showns some of them as out of service. The handsets out of service are not all times the same, and changes quite often. This happens from one...