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Cisco supports DTMF both ways, we have no problem releasing door entries or in fact programming them via DTMF on a SPA-112 or the older version (can't remember that model number now). We also like the cisco becuase it gives really good diagnostic info so you can see sessions, codecs etc to debug...

Yes, the Avaya Tapi client software will work on 64 bit machines, for full features though make sure you have a CTIprolink license installed on the switch

What country are you in ? I can't offer a solution as we manufacture them in the UK and that would break the terms of this site So general advice is you can use an analogue unit on sip, use an avaya 3rd party endpoint license and we have tested cisco SPA-112 ata's with IPO's successfully. Or...

Thanks, its just on other switches (eg Avaya IPO) you can choose to use a direct media path or not Thanks for the answer Rich

Due to a requirement we are testing a Mitel 3300 cxi using Mitel phones in SIP mode All is working but I have one issue in that the RTP packets generated by the phones are going peer to peer (ie. phone to phone), while the SIP control packets are going via the switch. I need all data to go via...

Hi all OK my problem is that I've installed a DIGSTA8/ATM4 board (8 analogue phones and 4 analogue trunks) into a system. Its in slot 4. Software version is 8.1 (65). Now my expectation was that it would create the new extensions and trunks, but it hasn't. The board is seen by the system. Am...

Hi We are looking at integrating a phone voice recorder to act. The voice recorder can generate a unique reference and a hyperlink to click on to replay the recording. What we need is a way of getting this hyperlink into the detail section of a call history record. So is there any way of...

I will retest once the software changes have been made to the UC module by the build team, maybe a version issue there Rich

I'll take your money - nothing is blocking the port :-) Firefox is a 32 bit browser even on 64 bit machines I tried IE in 32 bit mode, no result with either Operating system is Win 7 64 bit Given the small number of units we get with the UC module we will use an old xp laptop to set them up...

I also tried firefox and chrome on the 64 bit machines so it wasn't directly browser related Firefox on my XP netbook was fine.

Now I'm angry ! finally got to the screen, I plugged in my XP netbook and it worked. Then I tried it on a windows 32 bit machine - it worked ! But it doesn't work on the 64 bit machines our build teams use - go figure ! Thanks for all the suggestions folks at least this thread may save...

Went and dug out a monitor and USB keyboard, logged directly into the module Then went and browsed to the website on the UC module. On the console monitor (the one plugged straight into the UC module) I get the following error pch_gbe: Transfer Length Error: skb len 1522 > max: 1522 So it...

Firewall on PC is off and I can telnet to 7070 on the IPO address so its not blocking on ports

Hi I tried that but cannot ssh to it either. I'm thinking that I can't do that as I havn't been able to get onto the module to change the IP address yet I'll try a keyboard & hdmi monitor to connect direct. I'm just puzzled why this is happening on 2 systems though - one I could understand...

Yes , thats what I try to do but it doesn't bring up a login screen

Hi I've got 2 IPO systems, both with UC modules, running 8.0(44) software. I cannot connect to the web server on the UC module. If I telnet to port 7070 on the IPO's address then the connection works to a web server but if I try to browse to it then the browser just hangs. I can browse to the...

Hi Well its working now, the changes I made were to remove the @uk.ic....... url from the ARS and then I relised that the ARS pointed to the line group rather than a line, so I changed it to the line and the system now dials So thank you for all your help on this .... I was losing the will to...

Monitor output after change 759877573mS CMExtnRx: v=6400, p1=0 CMInformation Line: type=IPLine 250 Call: lid=253 id=18185 in=0 Called[6] Type=Default (100) Reason=CMDRdirect Keypad[6] 759877573mS CMARS: FORM: hipcom_itsp - Received Number...

Thanks for the help. In the shortcode (Dialling 8 for routing via sip) I have N and I've taken the "@uk.ic.sipconnect.hipcom.co.uk" out of the ARS and left the full stop in It now just has the number in the logs, the call still fails with incompatible displayed on the handset Cheers Rich

Hi all I'm having a strange problem with dialling out on a SIP trunk, incoming and call routing works fine. Its outgoing that gives me issues. The called number is having the SIP url added several times - see here 07880xxxxx6@uk.ic.sipconnect.hipcom.co.uk@uk.ic.sipconnect.hipcom.co.uk@uk.ic.s...