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TM has multiple modules. Some are better than nothing. Some are not. One is Telephony Billing system. You need to clear what you are licensed for. just because it appears does not mean it is licensed or set up. Most TMs I have seen are installed and minimally configured. Telecom Billing is...

At the time you created your exiting license server, a license key was generated in KRS based on the Hardware ID of that computer. The only way to move it would be for the VM to parrot that original HWID exactly. Otherwise you will have to buy new licenses so that you can generate a new...

Does the CPDC has 2GB or 4GB of memory?

The method that transmits the CLID information is called CLASS (don't remember the breakdown of the acronym). It has its own section in the Features and Services guide. Few people know how to implement it so you really need to want it bad to go forward. I would move the user to a 3901, 1110...

I have a large CS 1000E with some sites 100% TDM while other sites are 100% IP. It does not matter. Just realize that a CS 1000E TDM is based on the Opt 11C IP cabinets. So its been mainstream for some time.

The real question is what is the maximum number of ports that can be in one system and how many in one conference. The two card configuration bonds two ICB cards together to give you a maximum of 62 ports in a conference. This is base on two 32 port cards where one port from each card is used...

You also may have a floating ground issue. Make sure that the PBX is properly grounded as well. Mike

We are having problems with a CS 1000E R7.5 with IP Media Services. I have two MAS servers running on CPDC cards. The documentation for this product is worse than average and we cannot seem to get the solution into a cluster configuration. Avaya's answer is that we need to hire their...

I have a CS 1000E R7.5. I want to periodically collect the system History File to another server so that we can have it for diagnostic purposes. I know I can create a terminal script to do this but I was wondering if there is an existing "system solution" for this function. Thanks in advance...

The 2050 IP Softphone supports this capability. I have not set it up myself but take a look.

Another possibility is excessive Spanning Tree reconvergence time. If spanning tree is triggered the port blocking may exceed your link keep alive timer.

I personally use the Plantronics Voyager Pro + or HD because it can pair with both the 1140E and your cellphone at the same time. It does allow you to answer either one that is ringing by use of the headset control button. If you press the headset button while both are idle the 1140E will go...

Have you verified the logs to see if you are getting a loss of connection to the MGC? If you does not receive its poll within the allowable timeframe it restarts to try to recover. You data network may not show a failure or error but its a matter of the call server and MGC not receiving...

My mistake! I meant to say "Failsafe NRS". After reading more it is a replicated NRS database.

Anyone have experience with implementing the Backup NRS Feature in the SIP Gateway Node. We have 5 R7.0 and 1 R7.5 CS 1000 sites. Want to turn on the Backup NRS feature in the SIP nodes if it works. It should cache the NRS lookup results which would allow most calls to complete even if both...