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  1. Lcarter66

    Can mailbox be deleted if messages are still in it?

    Thank you.
  2. Lcarter66

    Can mailbox be deleted if messages are still in it?

    At one time, a vendor told us we needed to clear all the messages in a mailbox prior to deleting it. Apparently, messages remained on the hard drive and could cause corruption. Is this still an issue? Thank you!
  3. Lcarter66

    Call Handling: External (immediately) to VM and Internal to ring phone

    Thank you, DFKSydney. That's what we're going to do. We just hoped there was something we could do at the station level, since this department has a high level of turn-over and the next person may not want it set up like this. Cheers!
  4. Lcarter66

    Call Handling: External (immediately) to VM and Internal to ring phone

    We have received the following request (yes, we realize this is lousy customer service, but our higher-ups are pushing us to fulfill this request). * External caller dials published DN ---> call is forwarded immediately to voicemail * Internal caller dials the same published DN ---> call rings...
  5. Lcarter66

    Why VoIP

    There can be LD cost savings if you have LD costs between company sites, or if LD calls are routed to a host site with dedicated LD trunks. There are some disadvantages with VoIP from the standpoint that many, if not most, data techs and engineers don't understand voice, and the reverse is true...
  6. Lcarter66

    Distinctive Ring on IP sets

    I am interested in this as well. I have yet to find a way to have specific DNs ring differently. It's frustrating to have a customer go from a key system to a PBX and not have a simple feature, like this.
  7. Lcarter66

    Different ringtone for intercom calls vs. regular lines

    Never mind. I found information on IRNG, LD 15.
  8. Lcarter66

    Different ringtone for intercom calls vs. regular lines

    One of my customers wants their intercom calls to have a different ringtone/cadence from their regular incoming calls. They are using i1140e IP phones on a CS1000M, release 7.0. I don't know of any way to make this happen. Any ideas? Thanks!
  9. Lcarter66

    Outbound calls work for some, not all

    Can you make station-to-station calls okay? Maybe the issue isn't with the PRI, at all.
  10. Lcarter66

    callpilot CCR extrernal trf using centrex

    Centrex PRI is commonly referred to as a DFI - Digital Facility Interface. The CO end of the PRI terminates in the Centrex common block via D1E1X facilities. This configuration is not uncommon for large government customers.
  11. Lcarter66

    Routing numbers to new DID PRI's

    TRITON101 re: "calls really should not go out the DID route, DID routes are meant to be inbound." Yes; DID calls are in-bound only, but some carriers have their trunks configured for two-way service. The customer can program the trunks in their PBX for in-only (DID), out-only, or two-way. This...

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