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I had the same problem and the fix solved it. Thanks a lot

Unfortunatly, they do not follow the 46xxsettings file. I will try with the uniform dial plan!

Sorry, When the client receive an international call, it is displayed in the call log with the number format +33XXXXX however, if we want to call it back it sends it like that which the cm does not understand. I want to remove the + and change it with 00. All the things that I have tried up to...

Hello, I am new to Aura, more used to IP Office, but I encounter a trouble with a DECT system connected to the aura. Here is the thing, they have a outgoing call prefix that is 0. But when they get international calls, it shows +033180189078 instead of either 0003318018XXXX or 03318018XXXX. I...

Hello, It is for Lync 2013 client, What it does is that it remove the change that were made by the Avaya integration software. So you still can install your Integratiion, and you can keep on passing calls via Lync, you just have to choose between the two the one you use. But Lync is still not a...

Finally found how to allow this again. so I add to delete those two keys : HKEY_USERS/S-1-5-21-3811287445-1171540886-2380426473-1001/Software/Microsoft/office/15.0/Lync/TelephonyMode HKEY_LOCAL_MACHINE/SOFTWARE/Policies/Microsoft/Office/15.0/Lync/TelephonyMode The Hard to find was the thing...

Hello, I've made some new work on this. trying to use a key registry change spy to see if I can see something. Will post if I ever find.

Any ideas ?

I tried that and it does not work. I am on lync 2013 and the video calls were working before the avaya plugin. here is what was to be done with the 2010 version : So, by design it greys out the call button in Lync. (If the users are easily confused, don’t give them complex toys.) To enable...

Hello, I am using since it is out the Lync 2013 Plugin for Avaya. I managed to make it work but since it is on, I lost all possibility to do video call for intra lync conversation. I called Avaya and they told me it was by design. For the 2010 version, they had the same thing and they had given...

Hello, Did you try removing direct media path ?

It was actually a problem with some authorisation on my Active Directory. Solved it.

Actually, I see it in the IPO scheduler but the task never makes it to the Windows task Scheduler...

Hello, I have an AVAYA IP office in version 8.1(73) and IP Office CCR version 8.1.42.6 and somehow I cannot make automatic reports to work. I use the same SMTP server as I have on Voicemail pro which works fine, I removed the UAC before the setup, I put an e-mail address that I know works too...

Thanks for this one Gunnaro, it is really sophisticated. I made some things similar but I just used tricks like asking for the number of participants. However, I have the same problem as I cannot find a way so that the users don't have to close the conference by typing a shortcode. Does...

Yes they are actually really helpfull and it works. Thanks for the answer. Axel

Hello, I am running an IPO 500 V2 with One X Portal. The users would like to use the click to dial feature. My problem is that they are all on MAC. I found a software http://direct.ilink.de/en/phone_systems.html that is suppose to work. Before setting up the new system and pay all licences...