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  1. chrios

    ipoffice phone issue with cisco 2960 and procurve 2530

    Hi All, thanks once again for all your help. I think that I have resolved this issue. lldp run on all ciscos and HP and im up and running with voice across all switches. e.g conf t lldp run lldp enable-notification (hp only I believe) I had to disable then enable on the HP oddly but all is...
  2. chrios

    ipoffice phone issue with cisco 2960 and procurve 2530

    Thanks guys! I will check the QoS. Vince you are correct re trunk port. I do have the port connected to the cisco (number 1 as it happens) on the HP set up as you suggest with Vlan42 tagged and vlan 1 untagged. Also on ports with Avaya IP phones they also have Vlan42 Tagged. The phones all...
  3. chrios

    ipoffice phone issue with cisco 2960 and procurve 2530

    Thanks for the reply iggsterman, I was thinking along the same lines, I have tagged vlan id 42 on the hp 2530 and lest the vlan id 1 un tagged. some documents refer to both vlans being tagged on the uplink port on the procurve but I cant get any communication that way, my cisco config is as...
  4. chrios

    ipoffice phone issue with cisco 2960 and procurve 2530

    Hi Guys, new to this sub forum but hope you can help. I have an Avaya IP office 500 system connected to 4 x cisco 2960 switches. This has been working fine for ages but recently a new switch was purchased and its is an HP Procurve 2530. I have configured the HP with the correct Vlans etc but...
  5. chrios

    IP Office / VMPro call recording

    Thanks Tlpeter, I already use Xima for reporting so that's an option, Do you think that there are any other options if I cant get them to spend anymore money? Cheers Chris
  6. chrios

    IP Office / VMPro call recording

    The first line should read:- I'm looking to provide the easiest method for team managers to manage and use call recordings to better provide quality control to call agents. Thanks
  7. chrios

    IP Office / VMPro call recording

    Hi All, Hello again! I'm looking to provide the easiest method for team managers to manage and user call recordings to better quality control call agents. Previously I have had this set up to deliver an email containing the .wav file to MS Exchange but I feel this is not a good use of exchange...
  8. chrios

    one x portal chat and call reporting Qs

    Thanks for the reply :) Its good to hear that the chat should be there, does anyone know where it is? Anyone used the cent OS vmpro/one x? Got a quote for chronical at about £750 so looking good function wise. Cheeres
  9. chrios

    one x portal chat and call reporting Qs

    Hi Guys, just to clarify the IP office system in question is a ip office 500 v2 r7 thanks
  10. chrios

    one x portal chat and call reporting Qs

    Hi Guys, New guys here - Hello - I look after a few companies using IP office 500 and have slowly taught myself the ins and outs but I have a few questions and I found this Forum. 1. Why does the one x portal version 7 with ip office 500 v7 not show any chat (IM) options for the users? This is...

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