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Hello everyone, I'm looking for a cheap CDR solution. What are you using? what are your suggestions? Thanks AURA CM 7.1

Do you have a CDR configured? You could search for the called # and see who or witch device is calling that #, can be a typo # configured in one of your fax. Temporary quick solution could be to route that number directly to your phone using ARS Digit-conversion table....

*WAV format

Response is NO. I suggest you to record your announces in way format u-law, 8000hz, 64kbps,mono. Professional or buy a good MIC... then use ASA nor WinSCP to transfer it to the system.

You could use 9608 with up to 3 button module (BM 12 or SMB24), create agents queue in vector, etc... assing q-call, q-time and busy indicator buttons. Ithink is the closest way to duplication console attd. Or buy the One-x attd console like Randy said..: software + license + instalation = 2-3k.

Station form, page 2, Per Station CPN - Send Calling Number? set to r or n

Last month, AMS stop working properly, Mango error 42. I had to reboot AAM apps server and it fixed the issue, tempoary..till the next time!

I heve same questionm, I woulkd like to download wav prompt files for BKP purpose. I digged in AAMS file system with SCP with no succes. Does someone have the full path to get the right folder.

I'll try. Thanks Kyle.

CM/SMGR 7.0 Sip Phones 9608 Hi Description needs: SIP Phone in warehouse with loud analog bell. Solution tried NUMBER 1: Sip Extension 51234 Analog extension 55678 with line appearence set to brdg-appr ext:51234 in page four. IT'S NOT WORKING AT ALL. Solution NUMBER 2: Buy SIP ATA FXS/FXO...

Thanks I tried this new feature and work perfectly. For now we'll DNS to hide the SMGR IP or we'll use build something with a ISS service to redirec to SMGR. Because standard user don't have access to VOIP network servers. We'll see. Thanks for your time.

Thanks I'm looking it in a different way: SMGR selfprovisioning https://<ipaddress_of_SMGR_or_fqdn>/selfprovisioning. I'm testing it right now, if work well and it's safe for end users don't messt up their phone config then we'll go that way. Keep you posted.

Hi there Can't change the security code on SIP Phone – The FAC change only THE Security Code in the CM station form – Need a solution to change the Communication Profile Password in SMgr from users enpoint. We tried with H323 and work perfect. CM/SMgr 7.0 9608 SIP Is there a new...

Hi Recently install 8700 cm 6.3 with 450 GW to replace an old definity. Our costumer use call accounting connected to data module to communicate with the Definity trhu an digital port (data module port) When trying to add data module in the 6.3, I have an error in the type fiel when typing the...

Hi there Our exchange guys has upgrade exchange server 2007 to 2010 this week, since that, the email notification don't work. Where I can change smtp information in the MAS and/or the MSS? I looked in the VMSC, under messaging, mail server name is set to MSS1. I looked in the MSS WEB page...

Rencode the wav file with a programm like Goldwav.. and save it back to original location.

Hi there Our exchange guys has upgrade exchange server 2007 to 2010 this week, since that, the email notification don't work. Where I can change smtp information in the MAS and/or the MSS? I looked in the VMSC, under messaging, mail server name is set to MSS1. I looked in the MSS WEB page...

Hi Go in the pass..CM release 2.x and 3.1 Need to know how many time a digital phone is on hook.. Meaning what is the last time the phone was used. Somebody know if there are command for this? Reson: Making some clean up. Thanks