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  1. indefinitedrums

    turn on/off hunt group night service from embedded vm aa

    >force a licence purchase, VM Pro in this case So this does work with VMPro? We're considering the upgrade to preferred edition and this would seal the deal
  2. indefinitedrums

    Help - How to get my Sold-To Number when Vendor has gone out of business?

    >Just call Avaya They told me they couldn't help and to call a vendor. My current vendor just offered to give links to their hosted copies of software >you may not have one.. back then it wasn't required. This is probably what happened >Why do you need the sold to number to buy licenses? >To...
  3. indefinitedrums

    Inventory Script for IP Office 500 v2

    >since R9 I know for sure it will not work It appears you're right at least for the reboot and full config retrieval. The userlist and others not requiring a password still work for me on R9.1SP8. Thanks for the info, we only upgraded to R9.1 a short time ago.
  4. indefinitedrums

    Inventory Script for IP Office 500 v2

    janni78 has the right idea by suggesting the web services sdk but imo it's a huge pain to work with (why can't we just get a REST api?). I use the tftp commands to do this. For example (where ipo01.company.com is the FQDN or IP of the IPO): On *nix: curl...
  5. indefinitedrums

    Help - How to get my Sold-To Number when Vendor has gone out of business?

    Hello We purchased our system from a local vendor about five years ago and never received a Sold-To number. For additional license purchases we always provided the Local Dongle Serial but obviously we cannot get any software upgrades, etc without the Sold-To number. This vendor has now gone out...
  6. indefinitedrums

    turn on/off hunt group night service from embedded vm aa

    I was trying to set this up the other day and ran into the same issue (9.1 on embedded vm). We've always used a remote machine with TAPI setup to dial the night service shortcode using Dialer.exe but now I'm configuring time profiles so we don't have to worry about it anymore. Another...
  7. indefinitedrums

    Call Listen/Intrude Connecting Random Call - (Conference Licensing?)

    @Westi - Great idea. I believe I do have a digital phone somewhere. The voice vanish happens on IP Phones (all 9641G) and while using a softphone.
  8. indefinitedrums

    Call Listen/Intrude Connecting Random Call - (Conference Licensing?)

    >Upgrade the IPO to the latest version of 7.0 >no license required go to 7.0.36 I neglected to mention that I did upgrade from 7.0.23 to 7.0.36 in June. Unfortunately it did not resolve the issue. Last night we upgraded to 9.1.8.0172 and the Call Listen function will still randomly stop...
  9. indefinitedrums

    Call Listen/Intrude Connecting Random Call - (Conference Licensing?)

    >Hopefully it is not an issue that creeps up occasionally. Well turns out that the issue does indeed creep up occasionally. Between 1 and 30 days Call Listen will stop working, and the only solution I've found so far is to reboot the IPO after hours. On the bright side it taught me that you can...
  10. indefinitedrums

    API to make automated outgoing calls

    Twilio or Plivo would be the best candidates for rolling your own two factor authentication. You could probably have this set up in an hour or so and it is very cheap. Otherwise use a third party 2fa provider (twilio has one called authy).
  11. indefinitedrums

    Call Listen/Intrude Connecting Random Call - (Conference Licensing?)

    >Call listen works fine on IP phones, the type of phone used is not the issue here Definitely, per docs for 7.0 IP phones and Direct Media Paths were previously unsupported but was added quite some time ago(v4.1 I believe). I was finally able to work in a maintenance window and rebooted IP...
  12. indefinitedrums

    Call Listen/Intrude Connecting Random Call - (Conference Licensing?)

    >Call intrusion and listen definitely works on IP phones. Thank you for the confirmation. It's working here, just not correctly atm :D
  13. indefinitedrums

    Call Listen/Intrude Connecting Random Call - (Conference Licensing?)

    >do you have voicemail pro No, only embedded unfortunately I have still not been able to get this working correctly. It appears to just grab a random call and join the external end to the supervisor. Call intrusion is doing the same thing. I have a maintenance window scheduled for a reboot...
  14. indefinitedrums

    Call Listen/Intrude Connecting Random Call - (Conference Licensing?)

    >Did you create a separate group just for monitoring Not initially, but when it did not function correctly I made a specific group for monitoring. >Can you try it with a different phone type? Unfortunately were 100% 9641Gs here. >Have you tried it with another user? I've only tried one...
  15. indefinitedrums

    Call Listen/Intrude Connecting Random Call - (Conference Licensing?)

    Hello, Recently received a request to setup call listen/intrusion. Per the docs I did the following: Added targeted users to a "Monitor" group Disabled "Cannot be Intruded" on targeted users Checked "Can Intrude" for the supervisor Added "Monitor" group to the monitor group for the supervisor...
  16. indefinitedrums

    SIP Licensing Confusion

    Whoa man, I was just making a joke. While I wouldn't say that open source solutions like asterisk or freeswitch are normally the right fit for your run-of-the-mill business voip needs, it's a bit short-sighted to write them off as "not real". Many phone systems, especially "cloud based" pbx's...
  17. indefinitedrums

    SIP Licensing Confusion

    OK good to know. Thank you both for your input. no licenses for sip trunking freeswitch/asterisk [bigsmile]
  18. indefinitedrums

    SIP Licensing Confusion

    >Sip trunk licenses on a per channel basis So wait, 1 call is 1 channel? That seems pretty expensive if it is per call. I thought the license enables a single trunk(i.e. a single SIP provider), and the provider allows x amount of lines on the trunk(set in Line > SIP Line > SIP URI > "Max Calls...
  19. indefinitedrums

    SIP Licensing Confusion

    Hello, I am wanting to switch from T1/PRI to a sip provider, but I am confused on the licensing for on IP Office(we're on 7.0). If I obtain a single sip trunk license can it support 128 concurrent calls assuming the provider allows that many concurrent calls and we have vcm's, or do I need a sip...
  20. indefinitedrums

    VPN Phone w/Cisco Meraki

    nnaarrnn: Cool, let me know if you have any issues. The above is for pfsense 2.1.5, but I just set up the box for this project on 2.2 and it works as well. Just be sure to use "Key Exchange version: V1" and "Mode: aggressive". derfloh: I see what you mean, but isn't that true for all...

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