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SIP Licensing Confusion

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indefinitedrums

IS-IT--Management
Aug 14, 2012
35
US
Hello, I am wanting to switch from T1/PRI to a sip provider, but I am confused on the licensing for on IP Office(we're on 7.0). If I obtain a single sip trunk license can it support 128 concurrent calls assuming the provider allows that many concurrent calls and we have vcm's, or do I need a sip license per concurrent call?

Thank you in advance for any help.
 
Sip trunk licenses on a per channel basis.
Can be bought in blocks of 1,5,10 and i think 20.
There's theories about buying 20 instances of 1 channel to save a few bucks.

May the force be with you.
 
>Sip trunk licenses on a per channel basis

So wait, 1 call is 1 channel? That seems pretty expensive if it is per call. I thought the license enables a single trunk(i.e. a single SIP provider), and the provider allows x amount of lines on the trunk(set in Line > SIP Line > SIP URI > "Max Calls per Channel").
 
You thought wrong, why would Avaya allow the provider to reap all the benefits? They're a business doing it make a profit :)

P.s every system I know of works the same :)

 
OK good to know. Thank you both for your input.

no licenses for sip trunking freeswitch/asterisk [bigsmile]
 
Those aren't real telephone systems, focus your business on selling those instead then....see how long you last, we've yet to lose any business to one :)

 
Whoa man, I was just making a joke. While I wouldn't say that open source solutions like asterisk or freeswitch are normally the right fit for your run-of-the-mill business voip needs, it's a bit short-sighted to write them off as "not real". Many phone systems, especially "cloud based" pbx's, are ran on open source software, and there are providers that use them for the backbone of their voice networking.

That's like saying *nix aren't real os's because Windows exists and most businesses use it for their domain, when most of the internet and nearly all mobile devices use some form of *nix.
 
They are open source VOIP servers, with no native hardware or native support for traditional telephony products, that why they aren't a real telephone system. It has nothing to do with the OS, I think you'll find the IP Office has open source OS at its core :)

 
amriddle01 said:
Those aren't real telephone systems, focus your business on selling those instead then....see how long you last, we've yet to lose any business to one

That's a pretty bold statement.

Maybe for smaller businesses, but most major call centers I've come across use Asterisk. Any large telephony system I've come across is Asterisk (if it's not Cisco). The back end of the ILEC and CLEC's SIP services here are Asterisk.
 
You'll find the customers you see and the ones we see are worlds apart then :)

 
In the UK the SIP trunk licence is about GBP30 PER CHANNEL. It's not going to take long to get that money back when you at the saving to be made per month on the cost of SIP compared to ISDN (say GBP10???).
 
nnaarrnn, most major call centers I come across are running CM with CMS, or some form of Nortel call center software. I'm sure there are many running on Asterisk too though.

 
Free is worth exactly what you pay for.

I would never put my business on a free platform and have replaced a few "free" PBX's because they work most of the time but you hang up in the air for troubleshooting and repair.

Didn't we have this discussion somewhere else before?
Maybe just a Deja Vu of mine.

Joe W.

FHandw, ACSS (SME), expired ACIS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter
 
you are right Kyle, mine is worth a lot more :)

Joe W.

FHandw, ACSS (SME), expired ACIS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter
 
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