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Hi We have a customer with an NCP 1000 who wants remote IP handsets for there Doctors Having setup the handsets they work perfectly well on site but when used remotely there is no audio They are set to pick up an ip address locally & have the external ip address of the main site set as the PBX...

Hi It's been years since i had to connect to a ISDX but a customer of ours requires a port number for an extention. I have the dialup number for the modem which connects when dialed from Hyperterminal but does not show the header information is there a key sequence to press to get this info...

Hi Is it possible to downgrade the NS700 firmware from v8 to v6 as the iphone mobile app does not seem to work in v8. Cheers

Hi thanks for the reply The call routing i have in day service goes to ICD group 601 & if no ans goes to CS1 with a message to either press 1 to leave a message or hold, the call then goes to ICD group 602 to ring another group of phones & it's this group i want to go to a different CS, but...

Is there any way to forward a ICD group to a particular custom service menu as i want to overflow to a AA. At the moment it just overflows to CS1 which is the default message. Cheers Ian

Hi I hope someone can help I went on my Siemens course in 2000 and have had very little to do with them since but I have a customer with a DX150R that's needs to access 101 non emergency number I imagine this was never added to the dial table in the first place anyway try as I might I cant...

Hi I have a bit of a problem with call forwarding of multi lines. I have just installed a MiVoice 250 at a doctors surgery where at 6pm until 6.30pm there calls are forwarded to a Local Care Direct helpline, i use the STAR to divert the the calls to a phantom extn that has a divert to this...

As far as i know You can only get the password from the sd card dsys if it's using software prior to version 3 i think

Hi Guys I don't do much work on isdx these days and i cant remember this. Is it possible for a customer to divert a hunt group to an external number & how is it done. Cheers

Hi All I dont know if anyones online but i need the pinouts for PC programming lead as i've left mine at home and cant remember what they are. Trying to use rj45 adaptors Any help appriciated

I'm using IE & yes it's he UM not the disa i just need to know the format for the wav files..

Yep tried it but doesn't work just comes up with an error

Hi Guys Does anyone know what format you need to load wav files into the custom service menus the manual says it should be 8Khz 8bit mono PCM but cant seem to be able to get a program that saves in this format i use Goldwave normally for Panasonics but wont save in this format. Any help more...

Hi Dan have you sorted this problem out yet.. if not it might be that the recording you need to change is one of the custom service menus & not the change department menu.. These start from custom service menu 1 when you are asked to enter number.. Hope this helps.. Ian

Hi I hope i have got this right.. In programming go to feature, verification code. set a verification code, name, password & cos that you want them to use.. From any handset dial *47* Code then password it enables the set cos for that one call. In you call logger it shows * plus 4 digit...

Hi I've just set up something similar With a TDA 600 & an Alcatel Voip systems But using Qsig. We us a Pri 30 card as i'm in the UK if its the same configuration on the card you will find a toggle switch at the top of the card in default i think this is down move this to the top position and put...

Hi I seem to get this with all Kxtda's in varying degrees some lose the odd minute and others a lot more.. Newer software versions dont seem to have as much of an issue..

Press the transfer to toggle screen during ringing... No info key on a 321..