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Your scenario may work, you just make it so unnecessarily complex, you'd really have to test that. Also, you have a system in place which can do all of that for you, instead of having the user pressing multiple buttons and probably making a mistake. If you maintain this system, why don't you...

Woooooh, backup, it you want to make such extensive routings, let all of this go and do it completely in VMPro. Not only is it complicated for your user, also for you :P And it's not possible too :) You can only set on OOS group and one NS group per Huntgroup. You don't have unlimited fallback...

nodeisup, you're looking at this from the user 'up' while you should be looking from the group 'down'. You were on the right track with the dummy users, you're just using them wrong. You need to have the dummy users answer the huntgroup calls, not user 150 by call forwarding. Elaborating from...

Yes! OMG!

I'll make sure to tell the customer janni78! ;-)

Nothing yet. I have one here at the office that happens to do the same, but in order to enable syslog I had to reboot it (so it works again). We're now waiting for it to fail again, but I'm afraid that I will just NOT see the off/on hook event in syslog (which I do see now).

Unfortunately our client doesn't see it that way :P

Only difference is that we can make phone calls, but only on speaker/headset. They don't lock up entirely, just the hook switch.

Oh crap. I tried the search, obviously, but couldn't find any posts.. I'm hoping this is not becoming like D160-gate.

Hi guys, we've recently deployed a site with 40+ E129's. Totally random, the hook switches fail. The phone keeps working, only the hook switch does not seem respond to anything and phone can only be used on speaker or headset. After rebooting the phone all is well again but ofcourse this is...

If you want to swap out your 406v2 exactly you'll need: -an IP500V2, -a DS8 card, -a Phone2 card, -a legacy card carrier to fit your trunk card to -and possibly a VCM card if your 406v2 has VOIP. On top of that (to get it to work to begin with) you'll need a Essential Edition license. Your...

Why are customers always so keen on using line appearance keys? What are they afraid of missing exactly? If it's busy, it's busy. If it rings, answer it. Just for the sake of argument, try with your original config: -remove LA's -add 2 or more CA's -see what happens.

Virtual endpoint licenses are derived from the hardware onboard in the IPO. Given that you have 84, that's probably from a VCM card (which gives you 12) combined with R5 channel licenses (channels * 3). You could stick the VCM in the other IPO (gives you 12 virtual licenses) and have the all...

For SCN internal addresses are used. You have to make sure they 'see' eachother through a VPN or sth. You will have to change the local IP range of one of the two sites.

Then just set up the Barred short codes in system short codes...

Depends who you want to block it for, everyone or just a few users. System wide would be in the system short codes.

If this works, which I think it will, you might as well push it through to 9.0. If you bought the upgrade license recently it should be a R9 upgrade license anyways.

That's because you saved it to your desktop. The profile file should remain in the directory where the other three are. If you have multiple users on the same computer using the same profile, you'd have to copy the file there as well.

If you do, the VMpro help file contains a few examples on how to do this. You basically have a few db modules right after each other. You connect to db, you open db, you execute query, you handle the result. But without said license this will never work.

You need the Advanced Edition license for this. Do you have this license installed in your IPO?