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OK Thank you very much! I'll see if I can do that! Also there is something else no one has been able to help me with. We had an older system where you could input ingredients that came in certain dishes so that when you hit an item on the prep screen that was already in a dish, a note...

They are Epson Model M-188B printers

Hi, the restaurant I work at has Micros 3700 and recently some dishes we have put in the computer get cut off on the kitchen printers because the font is too big. Is there anyway to change the font size so the whole dish can be printed on the kitchen receipts? Thank you Also we have been trying...

Hi, I recently wrote up a sim file where the suggested gratuity is put on the trailer of all our checks in our restaurant. However, for large parties the tip is added onto the bill automatically by a manager. Is there something I can do to make the suggested gratuities not appear if the manager...

We already have a basic trailer that says "Thank you for dining with us" We were hoping to add the calculated tip above that.

Hello, I'm trying to add a suggested gratuity to the bottom of the checks in my restaurant. I would like to have 3 suggestions for a tip of it being 15, 18, or 20 percent of what the total check is and have that be calculated automatically. I was told to do this I would have to enter codes in...

We have Micros 3700 and honestly our trainer didn't have all the answers to all the questions we had. On our old system if you hit a dish and the condiments popped up the ones that were already in the dish were programmed in so that when you pressed the button for them the system would exclude...

OK I'll try that thanks :) Yeah it's a weird problem. As I said the guy that originally trained us and set up the program said he hadn't even seen it before...so obviously he didn't help us resolve it haha. What yahoo group are you referring to?

Thank you Moregelen. Unfortunately the problem still seems to be happening. How would I go about adding a modifier?

Hello, recently we have been having a problem where if our restaurant puts in the information for a delivery and then the first item the customer orders is deleted when the order is printed out the contact and delivery information for the customer seems to have been deleted as well. It has...

On our system whenever you void something after sending it you have to put in a manager code. However, it seems that voids are always more than mgr voids. Can anyone explain why this is happening?

Hello, our restaurant has Micros 3700. When we were trained in the system we were informed once and order is sent and there is a timestamp on it, it cannot be altered. However, this becomes a hindrance if the individual calls back that made the order or informs the waiter they would like...

Even when I click Configurator access it says I don't have read privileges...it is the main computer in the restaurant. If we don't have read privileges on that computer then we don't have any at all and no one can access it. It is extremely frustrating.

I did that, that is when the "you are not privileged to delete records" message comes up. The account I'm working under is the main one in the restaurant though. I would think it should have all privileges. Is there away to turn the privilege to delete records on?

Hello, I hope everyone is enjoying their President's Day. I accidentally put a touchscreen ket on the wrong screen in my touchscreen designer by mistake. It is only a modification button and has no pricing to it and I want to remove it and put it on the right screen. However, when I go to delete...

Hello, I'm trying access journal entries from yesterday. I have only managed to see the one from today. Can anyone tell me how to go about doing this? Thank you!