Search results for query: *

We upgraded to 10.1 and after the restart the analog extensions came up fine. A second restart (just to test) and the old problem was back. With the extensions being on 2 different modules I cant see how it could be the cards. Any idea what to try next?

Hi, I'm dealing with some strange behavior with an IP Office 500 v2 systems that started after a power fail. First off, the system is running 10.0.0.0.0 and is on a good UPS. After the original power fail that outlasted the UPS, users with digital sets reported no system access tone and...

Thread thread940-1794146 mentions Mailgun works with Avaya IP Office SMTP. All of my testing comes back with authentication errors. Has anyone been able to make this work? @AvayaGrayBeard how did you do it?

Makes sense. TTT, thanks for the reply.

Is there a way to set the music on hold source for outgoing calls by extension? Currently, I have 2 sources and control which one is presented with incoming call routes. However, if someone makes an outgoing call the request is to have this set by extension. To further explain my self...

Thank you @TouchToneTommy for the reply. My search on the site missed that post. I will be ordering another system next week and will try this out.

There are two helpful threads on the 'PoE Y Adapter for Digital Phone BM12' and both are closed. I'm starting another in the hope that there is some new information out there. First to recap: 1) Avaya stopped selling the 1151C1 as reported in the Product Support Notice which you can read at...

Thank you all for your responses. The service limited the number of calls that can stack to match the number of system access buttons which has made the problem go away. I still need to follow @Telecomboy suggestion and print all coverage groups to verify something else is not going on in the...

I wondered if that was the case too but the extension being transferred too is not part of the coverage group (I did a print just to be sure). Here is a bit more detail on our setup in case you see something that might be relevant: - The phone system is used at a radio station - Calls coming...

We have a DID come in on PRI that is picked up by an Auto Attendant. When the AA transfers to a busy extension the call ends up at our reception desk. I need to stop this from happening. When the calls show up on the reception phone the display shows 'return 501' where 501 a member of the...

Kyle555, Setting a specific route on the WAN was the ticket, thanks. Anyone with suggestions on Yak SIP?

Does anyone have experience setting up a Yak SIP trunk in IP office? Yak provides the following: Username: xxxxxxxx Password: xxxxxx Domain: yakdigitalphone.ca Proxy address: sip.tor.yakdigitalphone.ca STUN server address: stun.tor.yakdigitalphone.ca For testing I have my IP Office directly...

We are already using OTT to transfer calls to the analog extension. Getting them back is accomplished by the call steal feature. This ends up being a 2 button solution. Having the ability for a digital and analog extension to share system access would be the ideal solution. Think of it like...

Can anyone suggest a way to parallel a call on a digital set to an analog extension? Something like bridged appearance but that works with an analog extension (or like the old share system access buttons from Merlin Magix). The application is for a radio station where the jock places a call...

On an IP Office 500 V2 system is there any way to have the door relay provide a closure when an extension is ringing? I need a way to get a contact closure when someone calls a specific extension. Note I have no more analog ports available.