Hi,
There should be DID mapping right?
Just take a DID and see to which extension it is mapped. Then you can trace on that station to see what exactly is going on with the call.
ArshadTeck
Hi Sekitori,
Many thanks!
Can you please share the configuration of the attendant console?
Also, is there any way we can work out on this without the console i.e normal attendant VDN.
Arshadteck
HI Everyone,
I am trying to add a feature for emergency dialing after off hook timeout.
The config is as below.
Reserved Slots for Attendant Priority Queue: 5
Time before Off-hook Alert: 20
Emergency Access Redirection Extension: 201
Number of...
Better to check with provider about your DID range and the number of digits they are sending accross the trunk.
Nevertheless put a trace on trunk to see call is coming on trunk.
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