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thats what i thought, just sounds too easy lol

haha yea i know that, i should've went farther in detail, the avaya paging module has an amp as well, i just don't know how i should connect the loudspeaker system to the phone system

I have a 391c1 power unit, Merlin Legend R7 10.0 Cke3 processor, 008 mlx-U, 016 ETR, 800 gl-id, and i have merlin legend mail 007 MLM 2 port in the 4th slot. The loudspeaker system is from the previous phone system that was installed which was a super old avaya system. There was a loudspeaker...

what is this software called that you speaketh of?

Is their a way that I can have the workers in the office look up what numbers has called them on their phones? I have a 391c1 power unit, Merlin Legend R7 10.0 Cke3 processor, 008 mlx-U, 016 ETR, 800 gl-id, and i have merlin legend mail 007 MLM 2 port in the 4th slot...but it comes up as 008 OPT...

thats what i have been doing, the only problem with that is that the caller id does not show for who is calling, it says the extension that it is linked to

When the company i work for recieves a call and the caller hangs up on the auto attendant, the phone rings for the secretary and plays the annoying disconnect sound, it does the same thing if someone directs the call to one of the persons that work their, there has to be something that i can do...

is there a way that i can have the auto attendant send a call to multiple phones, ex; press 1 for dispatch, they want it to go to 3 of the phones and not just one

and how do i stop all of the phones from ringing before the auto attendant picks up?

I wanna say thank you everyone for helping me out! Im almost done, i just need to figure out how to get the caller id to work after it goes thru the auto attendant and goes to the mls phones..

Yes it is plugged into the etr port, the phone is working, its just that the button programming is weird

finally figured it out...thanks for the help, this is the first time for me doing this again...lol...now when i dial 770 it asks me for an extension, and every extension that i type in, it says invalid

it won't let me because when the calling group is set to integrated vmi, it gets rid of all the extensions that are being used.

it won't let me change the integrated vmi, its stuck on 721 and won't switch to anything else, and their is also calling groups in 7920

No matter that programming from the system goes to different buttons on the phone, so i don't think the phones will be usable, button 1 on the system does go to button 1 on the phone, but button 2 goes to 3, button 2 on the system goes to 3 on the phone, button 3 on the system goes to button 6...

how do i add and remove the sa lines on the phone?

yea i can print reports, what should i print?

touch tone tommy i did everything you said but i couldnt get the integ vmi to switch, when i go call extension 34 it dials twice and says please hold while i transfer you to a operator and just repeats that, and when i call extension 770 it just dials, but has a weird tone at the end of it

lol i shouldn't have even tried this, i got the avaya partner system down pretty good figured that i could do this, this is alot more complex then the avaya partner, i just have to get the voicemail and autoattendent working and i'll be done lol not much luck on it though...

ok i got down to the f3- integ vmi but when i go to hit enter, it gives me the error sound and does nothing