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Got it! Thanks Dave.. Talk to you soon.

Hi guys -- I have exhausted all of my avenues and just have no place else to turn. I have been using Nexvortex SIP trunks on my IP Office 500 v2 for several months and it worked FANTASTIC! 2 weeks ago I unplugged the system to clean up a bit and when I plugged it back in I started having...

I have been using Nexvortex SIP service for several months on my IP Office 500 v3 8.0(43) and it has worked perfectly. Yesterday I unplugged the system and moved it a few feet and plugged it back in and now .... problems. I can place incoming and outgoing calls with 2 way audio... I can call...

It's my house system I'm upgrading too. All my IP phones came up ok.. :) I'm going to just re upgrade it and see if it helps ;) Thanks

Hi Westi: There are 4 .bin files on the SD card.. 9500BootR15.bin, 9500BootR14.bin; 9500R27.bin 9500R37.bin, but they are all 2011 files. Shouldn't those have updates when the upgrade to 8.0 (42) was done? If not, where would I find the correct files to upload to the SD card? Thanks

Hi All: Just upgraded to 8.0 (42) and my 9508 sets will not come up. They just say "Please Wait". Has anyone else had this problem? I tried plugging into a different port, tried loading from the SD card and Manager... no luck. Any suggestions would be greatly appreciated.

Hi All: Has anyone set up Netvortex Sip trunking on an IPO 500 v2 8.0(18) using Dynamic Ip addressing? If so - I have just signed up for an account with Netvortex and would like to set it to test and I've always worked with PRI's and analog. SIP is new to me (I am a telecom tech). Can you...

It is set as: CALL PARK 1 Action 1 CALL PARK 2 Action: 2 etc..

I vote pretty girl who works on nortel phones :) Fixed part of the park problem. The other portion is: A call comes in, I hit PARK 1 and it's parked, but there are no light indicators on the park 1 key. If I press it and try to retrieve it, it says "NO PARKED CALLS"; however, if I use the...

Hi There: When an incoming call is answered and one of our 4 Park keys (which are programmed correctly) are pressed, the caller hears "Please enter your mailbox number" and that call is completely gone from the phone set, and can not be retrieved. When you press a park key while in idle state...

301 is an IP DN. Can you give me a little more information on what to do with the lines and huntgroups? Thank You so much!

Hi There I have a BCM 50 v6.0. It has 4 analog lines but all lines are defaulting to my voice mail (DN 301). Here is what I'm trying to do. LINE 061 RINGS: 221, 222, 223, 301 but always goes to the voice mail of 221 after no answer LINES 062, 063 RINGS: 301, 221 but always goes to the voice...

Hi All - I could really use your help. The Scenario: I have a BCM 400 that has scheduled services set up. DAY: all incoming calls ring a 'ring group' and after 6 rings goes to Auto Attendant. NIGHT: It currently rings a different ring group, but only rings once and then goes to the voice...

Hi Everyone Someone has made unauthorized LD calls through our BCM with Forced Account Codes that according to our system were invalid. Exp. one was 55555 which is not in our system. Any idea how that could have happened? Thank You!

We have a customer that has several BCM 450's networked together with voice mail living at headquarters. If one of those remote locations go down and someone that is still attached to the headquarters systems dials an extension at the downed location they receive a busy signal. Is there anyway...

Jeremy.. Thank You. I'm a Norstar and Option 81 person and I"m not on site. Can you give me a little more direction? I don't even know how to log in remotely to a BCM to help them. Kate

I received a call from a friend that says when someone dials into their line 1 (copper line) on their BCM, it goes right to a dial tone. (I'm thinking a DISA may have been set up on this line). Can someone tell me how to check to see if it's set up on DISA and how would I stop that from...