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  • Users: 47458
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  1. 47458

    Intermittent calls dropping

    Thanks for your help guys, this is the response from our maintainer. The carrier has also been testing throughout the week and see no issues on the circuit. Any thoughts as both the carrier and maintainer are out of ideas. Many thanks as always Maintainer reponse The PRI, MSDL and Clock...
  2. 47458

    Clicking noise on all inbound calls

    Thanks for your help guys, this is the response from our voice support team. The carrier has been testing throughout the week and see no issue. Any thoughts as both the carrier and mainainer out of ideas. Many thanks as always The PRI, MSDL and Clock Controller were changed on 2nd May and the...
  3. 47458

    Clicking noise on all inbound calls

    Hi guys, thank you for your response to this issue. Funk49 - We have reset the counters and saw no errors Ricky - it's fiber, I will get the guys to look at the clocking. I've just been advised that we have an intermittent issue of calls dropping so I'm thinking its Possibilly be a carrier...
  4. 47458

    Intermittent calls dropping

    Hi all We are currently having a nightmare with this issue and was hoping for some advise after this issue is currently in month 2. We are being alerted to the below alert, which drops calls and takes down inbound calls Minor alarm DTA0203:CS Time of Event: 14/05/2013 05:05:17 JobID...
  5. 47458

    Clicking noise on all inbound calls

    Hi We have a strange issue of a clicking noise on inbound calls, caller can hear this but user on-site cannot. We have replaced the PRI card and had the carrier preform end to end testing which has come back clear. Any help as always would be appreciated. Many thanks
  6. 47458

    Avaya 1120 IP agent phone not forwarding when on make set busy

    Thanks guys, ive now made the softephone a virtual office login only, all working find regarding the deskphone forwarding. Cheers again.
  7. 47458

    Avaya 1120 IP agent phone not forwarding when on make set busy

    Hi We have a user who is an agent with both a deskphone and a 2250 softphone, the users DN is on key one on both sets, when you place the deskset to MSB and forward the set to an internal or external the set hunts to voicemail. It must be something to do with the 2050 as if i change the DN and...
  8. 47458

    Issue with Nortel 6120

    Hi I'm getting an error Assoc Failed 00197793d3d3, could anyone help in regard to whether this is a phone issue or to focus on the APs? Thank you

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