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I use the Diagnostics Feature codes to enable the SIP output of Headers or Full output, then I check the SIP logs from the 5000's web interface, or through the System Admin and Diagnostics Tool. I would place an inbound call, then look at some logs, to see if you even see this call arrive at the...

To answer the original question. Yes, you can apply a Class of Service to the Voicemail Application, to restrict what external numbers it can dial.

I've found that the 'Green LED' setting isn't an option for all models of phones.

Probably not license related enhancements, more feature integration related enhancements.

Use a phantom that is in turn forwarded externally.

Surely you want to grab the ISDN logs and check what happened to this call. It's where the first part of your explanation of this problem will be. If it's ended by the PRI Telco, speak to them If it's ended by the 5000, then spend time looking further at the 5000, possibly sending the History...

Must be admin user.

Is it possible to block phones from calling each other on a Mitel 5000?" No, and it's the same answer if it's a 5200, 5400, 5600, CS or HX, for all software versions.

The admin account can change this without needing to know the old password. I guess the idea is that the person holding the admin account should be aware of all implications of changing OAI passwords, whereas other lower level 'user' accounts may not. If you know the old password, you are likely...

NAT is not supported for IP networking.

Watch out with the solution (or trick, or kluge) above. Firstly let me explain why it appears to solve this issue, it's pretty simple. In later software, if a User gets a voicemail message, it will light the lamp on ALL of that Users DEE associated phones. For example if the mailbox linked to...

Output port allows the choice of a serial port on a remote node. I bet it's already active, however not enabled for the trunks or phones, or your SMDR application is incorrectly configured or isn't supported.

I don't think there ever was a migration path from EM to BVM/UVM, although this may have changed more recently so you might want to check with Tech Support.

I've found that a router is used on a small site without many phones, and in that case use the router for DHCP and then simply add the ICP and TFTP settings into the phones manually. As phone and PC count increases, a windows server usually makes an appearance, and in that case you use option 43...

1) It wont take long to untick a box and place a test call so well worth a try but I very much doubt this bug is stopping DEE handling group calls, based on the fact that DEE isn't meant to even deal with calls to groups in the first place (from what we both read) 2) Aren't you just using DEE...

Haha, yeah anything after page 3 can be a challenge ;) Fortunately it came up quickly using the search feature to go thru the doc while checking if the latest had changed the way DEE works with hunt groups. I had a quick look into this because we've been asked about the same thing by customers...

Page 829 of the 5000_v5.0_SP2_GA_Feat_Prog_Gd.pdf Feature Limitations The following call types do not follow Dynamic Extension Express: • Hunt group calls • Hunt group announcement/overflow calls • Transfer recalls • Hold recalls • Conference recalls • Attendant recalls