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Mitel 5000 - Restricting VM Ports?
- Thread starter kwbMitel
- Start date
It is possible to restrict certain application only a certain amount of channels, say if you had four external lines all answered by an Auto Attendant and 8 VM ports.
Set up a Timeslot called AA and give it 4 channels.
Set up a Time slot called VM and give it 4 channels.
Assign timeslot VM to your VM Retrieve application and assign timeslot AA to your STARS or incoming CRA applications.
This would split up your VM channel allocation and make sure that all four incoming lines could be answered by the Auto Attendant.
Saying that i've never ever had to do this even on some fairly busy systems.
Set up a Timeslot called AA and give it 4 channels.
Set up a Time slot called VM and give it 4 channels.
Assign timeslot VM to your VM Retrieve application and assign timeslot AA to your STARS or incoming CRA applications.
This would split up your VM channel allocation and make sure that all four incoming lines could be answered by the Auto Attendant.
Saying that i've never ever had to do this even on some fairly busy systems.
- Thread starter
- #3
I don't think that answers the question I meant to ask.
I am speaking about retricting the outbound calling of the voicemail so that it cannot dial toll calls.
**********************************************
What's most important is that you realise ... There is no spoon.
I am speaking about retricting the outbound calling of the voicemail so that it cannot dial toll calls.
**********************************************
What's most important is that you realise ... There is no spoon.
- Thread starter
- #5
Yes, This is what I am looking for.
I am an expert on most Mitel Systems but I'm just getting into the 5000.
I always restrict voicemail ports on all of my systems and it has saved my customers numerous times from hacking attenpts.
I am not comfortable not knowing how to do this on the 5000.
It would be quite unusual in my experience for the voicemail to be incapable in this regard.
**********************************************
What's most important is that you realise ... There is no spoon.
I am an expert on most Mitel Systems but I'm just getting into the 5000.
I always restrict voicemail ports on all of my systems and it has saved my customers numerous times from hacking attenpts.
I am not comfortable not knowing how to do this on the 5000.
It would be quite unusual in my experience for the voicemail to be incapable in this regard.
**********************************************
What's most important is that you realise ... There is no spoon.
The only way to dial through on a 5000 is via Mobile Twinning or DISA, neither is configurable from the VM.
You can only configure a DDI to be a DISA destination via Session Manager.
You can configure Twinning via Session Manager, Config Assistant or User Portal however.
You can only configure a DDI to be a DISA destination via Session Manager.
You can configure Twinning via Session Manager, Config Assistant or User Portal however.
Always best practice when trying to harden your system against toll fraud to examine the capabilities of the VM and what can be dialled through it. Good to see some info for the 5000 as I also am not that familiar with the product.
The beatings will continue until morale improves.
The beatings will continue until morale improves.
anothersupportguy
IS-IT--Management
- Nov 4, 2011
- 17
To answer the original question.
Yes, you can apply a Class of Service to the Voicemail Application, to restrict what external numbers it can dial.
Yes, you can apply a Class of Service to the Voicemail Application, to restrict what external numbers it can dial.
- Thread starter
- #10
- Status