LOL, well we didn't have a ton of options avaya vs cisco that were able to handle our requirements, and cisco quickly got into nearly double the cost. And well for a small IT group on a low budget you have to take what the CEO says is affordable. LOL However my mitel challenge is still the same...
Yes I have tried to use that program, it states there is no audio in the file that can be converted. I have also posted on the software's forum to see if there was anyone succesfull with converting using the software.
Thanks for the input / suggestion.
We had a mitel phone system, and used an ASC Telecom IP Recorder (powerplay) to record our calls. We have since moved to a different call switch (Avaya / verint) setup. We still however need to access our calls from 5 years ago. The proprietary format though is unable to be read normally, so we...
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