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The DN is configured correctly in CUCM and setup in CUC (same as other DN's and Alias in CUC). it is not going to the VMBX on Unity and getting the Unity default error message that's setup when there's no VMBX configured.

I have a user that's programmed to forward to CUC after 4 rings. I verified that they are setup correctly in both CUCM and CUC, but the call goes to default message. What can cause this?

Thanks that's what I was looking for.

Does anyone have informmation on Checking the PRI status on Definity ECS Rel 5, as well as viewing Alarm history

I need to fallover my CUCM Cluster from primary to secondary site for upgrading my VGW IOS. How can this be done manually?

I am replacing a technician that left without any documentation. I have experience with Avaya IP office andd need help with the Administration and MAC for a Definity ECS and Call Center with NICE recording. I couldn't find any manuals for it.

That helps alot, thanks for the feedback

yes, the time it would take to install and program

I did previously, I was wondering if there was any standard template/spreadsheets used to calculate, maybe from previous proposal/bids.

Does anyone have a template or calculation for determine the Level of Effort for the installation and deployment for Cisco Collaboration hardware and software?

Do anyone have a template or calculation for determine the Level of Effort for the installation and deployment for Cisco Collaboration hardware and software?

it is a SIP gateway that the carrier is to configure to use a PRI. The customer is also using the internet.

Great, do you have any knowledge with The Edgewater 4600? My client is converting from AT&T to Optimun Business service using a PRI. We are having difficulties establishing a clean connection. I have given them the framing that the 2951 interface is set for. B8ZS, ESF NI, but can't establish a...

is that the global command? how would I change it on individual serial interfaces as below? interface Serial0/0/0:23 no ip address encapsulation hdlc no logging event link-status no snmp trap link-status isdn switch-type primary-ni isdn incoming-voice voice trunk-group 1 no cdp enable ...

Also, how would I change the switch-type for the interface. the carrier is now saying that we should be 5ess for the interfaces

What is the commands for changing a PRI Serial Interface Switch-type

How would I set this up? See previous

I have a remote site that all users are not receiving inbound calls. When dialing a phone the caller after a period of time gets a re-order. We have a 2911 router that has a one PRI, the interface is up with no errors The phones register to the main cluster CUCM 8.5. The infrastructure is not...

Is there a way to setup a debug to capture calls to a specific extension and store it to review later?

Thanks for you help, would you have an estimate of how much time it would take to install these items?