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Hello! We have two IP Office 8.1.63 connected via SCN. Each site has its own PRI. Would like to have a user from site A access the site B PRI to dial out to customers so that companies caller id is showing. Any advice on how to program a button for a user to accomplish this? Thanks!

Thanks! Can I use this software with Essential or do I need to upgrade?

Hello! I have a customer looking for call reporting for thier IP Office 8.1. They would like to see missed calls and length of each call answered by extension. What do I need to purchase? Running Essential Edition currently. Thank you!

Would adding an additional licence work?

So, there is no way to have a differnet ring on differnet trunks?

Class of Service is correct. Still Feature 960 and through the mailbox -- admin & 3 -- Not Allowed!

Hello! Customer has a BCM 450 R6 with 10 Find Me/Follow Me licences. All 10 are being used. A couple of the execs switched offices. Set relocation is on, moved the T7316 no problem. Now Feature 960 is saying "not allowed". Tried going into the mailbox admin, pressed 3 -- not allowed. It...

Hello! Our customer would like to have a ring tone that is different for the doorphone than the incoming analog lines. IP Office 500 v2 6.0 with Algo CO Doorpohone on Line 4. Any suggestions? Thanks, Brent

Hello! The analog phone that we have on the IPO 500 6.1, on a combo card, will beep, pause, beep and pause before it completes the outbound call. Any way to eliminate this? Thank you!

The light doesn't come on every time, only once in a while. Incoming Call route is set. I can get the phone to ring on an analog line incoming call.

Tried looping a trunk through. Still won't ring. Tried an analog ext. port. Still won't ring.

Thank you everyone for all of your help. Yes, I have checked the cord and pins 4 & 5 are going to the IPO, and pins 1 & 8 are going to the controller. I don't have a multimeter here to test the voltage. The funny part is that controller will sometimes activate the green light on the...

Yes, I am annoyed. Doorphone works fine on the BCM. What doorphone can I use? Avaya does not seem to have one for their system!

IPO not detecting line/voltage. Shortcode not working. Gettin' ticked!

That was a normal call from a normal line. Through the doorphone I get nothing.

Originally had it in line group 0, then changed it to line group 2, and created incoming call route 2.

From monitor on an inbound analog line calling in: 603084503mS CMLineRx: v=4 CMReleaseComp Line: type=AnalogueLine 4 Call: lid=4 id=5 in=1 BChan: slot=1 chan=4 IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=B DAYNARD IE...

I put the ?D dial direct on ext 204 (1416 set) and when the doorphone is activated the green light will come on but the set will not ring.

Conroller rings the single line set. From Monitor: 600732176mS RES: Fri 11/11/2011 14:12:17 FreeMem=71967628(2) CMMsg=4 (5) Buff=200 959 999 7463 5 Links=3838 600732176mS RES2: IP 500 V2 6.1(5) Tasks=39 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=41 Poll=0 Ready=0 CMReady=0 CMQueue=0...

Hello, I have a Logenex Teledoorbell S-series with a C404CR Controller connected to an analog line port on an IPO 500 v2 6.1 combo card. I would like to have the doorphone ring line 704 on the 1416 sets. The sets will ring on an analog telephone line, but they won't ring with the doorphone...