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Tried Stun and still wont pull the Lic

Have an IP Office SE with a Secondary and IP500 Expansion. All are on internal Subnets, but the connection to each other is behind NAT - When I joined the Exp to the Solution I used the NAT'd IP which allowed it to Join but the Exp will not pull the Lic and the WebSocket Trunk will not come...

Upgrade the IP office to R11 SP1, phone pulled the updated Firmware and still no options when pressing the Call History. Defaults to All Calls and not option for Missed, Incoming or Outgoing. Any one else have this issue?

I know my IPO is on the GA release - I will upgrade tonight and post a follow up.

We have a couple IP Office R11 and the 96X1 phones do not show the separate Call History options. All - Incoming - Missed - Outgoing, the only option is the All and you can not change it. All other 96X0 phones show the Call History options. Firmware is correct on the Phone. Anyone else have this...

All - We are working with Avaya, but wanted to see if anyone else has or had this issue with R10 SP2 - SP4 Server Edition. System runs fine but the Primary Server generates a Voicemail Link Alarm and fails over to the Secondary Server. When we login to 7071 the VM Service is still running and...

I eneded up Sending the ICR to a Phantom User with the EXT on the SIP Tab. This user is set to Fwd unconditional to the SC that sends the call to the FF on the SIP Trunk.

Just shows Normal Call clearing. It is the FF240IP rejecting the Call. If I route the DID to a User on the IP Office it works fine.

Morning - I have a FF240 IP connected to an IP Office. Everything is set up and working. I ran into an issue when the system does not see Caller ID the FF rejects the call. If Caller ID is received the Fax routes to the Share as designed. My Inbound Routing has no Caller ID number or name. I...

Ok - I have a customer that requires users to change their PW for voicemail every 90 days. I have built a Module that will force them to change the PW based on a Calendar and sets that date in Manager in the Source Number tab. Problem is this customer has over 900 users and having all of them...

Trying to get access to the Fortinet to look -

All that is showing the proper info - Ran Stun and same results Going good how about you?

Hunt Group Names and VM Module Names need to be unique in the IP Office. Can not have Duplicate names anywhere in the system or the IPO will act up.

Customer has an IP500V2 running 9.0 SP4. Internally Flare and One-X Mobile work. The Mobile App shows that Voip is enabled but can not make a call. When I try to place a call it drops. When I test Flare - SSA shows the Ext but the App on the iPad shows Not Logged In - Any suggestions on...

Flare on the iPad out side the Office. I see the SIP Ext build and Register in SSA but the App shows Not Logged In. I have all the Ports fwd'd and I am using the FQDN. Any suggestions on what else I should look at?

I have them testing internal now - but no mobile out side the office is working to make an outbound call

yes and they both resolve to the same public IP

It is an iPhone and is the latest IP Office mobile app. I can use this on my IP Office in my Office - Only difference is I am running a Server Edition.

SIP - 5060 - 5061 TCP and UDP To IPO H323 - 1719 -1720 To IPO HTTP 80 To IPO Ports 5222, 8080, 8063, 8443, 8444 and 9443 TCP to the One-X Server

I see the Ext register but never see it attempting to make a call