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First off, thanks everyone for the help. I really appreciate it. joul, I do have that file. atcom, I verified I have the correct Functional Location number. They are telling me I shouldn't have to worry with the license since the upgrade from 11 to 11.1 can be accomplished with the generic...

Hi Everyone, I support an IP Office system at a church running version 11.0. I want to upgrade it to 11.1 to address some bugs. They purchased the system from a popular online vendor at my recommendation, in turn, they licensed it to the church with me as the installer via their Avaya...

Hi Dagwoodsystems, thanks for the reply. It had worked great for two years without issue. Once it quit around 9/30 it hasn't worked since. I did have everyone set to forward and not copy. It records the message because when it doesn't send it seems to be smart enough to store the message...

Now that it is after hours I was able to try a few more things: Created a Gmail account and followed the instructions dagwoodsystems posted...No luck Deleted all SMTP settings, rebooted and added socketlabs.com back...nothing. From the file manager I deleted all the VM files...

Hi everyone, I have tried to do as much research as but I still can't get VM to email working again. IPO 11.0.0.0, I was using SocketLabs for years and everything worked great until the end of September. I have rebooted, changed the SMTP settings to every combination I can think of. I never...

That was easy. I set up the VM for the HG, then programmed a button to "set Hunt Group Night Service" It works just like I wanted. Thanks Again!

I have a time profile set up for an after hours auto attendant that is working fine. Will that interfere? They only have embedded VM or essential, no pro. I think set Hunt Group Out of Service sounds like it will work. I didn't know about that button. Thank You!

Hi Everyone, I have found similar threads but they are for older versions and they don't really address the issue directly. I am running IP Office 11.0 Build 849. Ultimately, I just want a button for the receptionist to push when they step away from the desk that goes directly to a VM box...

Hi Everyone, I have an IP Office running 11 and trying to setup an Avaya Universal Door Phone System with the controller connected to a door strike. I never could get it to work as an extension, only connected to the trunk port. I have the analog extension port set when you go off hook it...

That worked! THANK YOU!

derfloh, I was just thinking that, now I just need to figure out how to do it.

I can't say that I have ever used or changed any of the IP routes. Lan1 is connected to the local network so I can administer it. Lan2 is to the TP-Link Server lan port. The WAN of the TP-Link connects to the EA of the century link gateway.

Thanks everyone. icet500 - Yes, I have a VCM4 in slot 4. And you are correct, it is the first IP ext. derfloh - I can set the tunnel working mode to either NAT or Route. When I use route the phone won't register and I lose the ability to ping between the networks. We may be on to...

All of the other extensions are digital sets. I forgot to mention there is no dial tone, and it behaves the same incoming or outgoing. Other exts and trying to dial out. The call completes to both, just no audio.

Hi Everyone, I have been working on this for about 3 weeks and have read all kinds of post and still can't figure it out. I am trying to get a remote IP extension via a VPN tunnel to work. IP500V2 running 7.0. I have an Avaya 9640G that when connected directly to the LAN2 port (via a POE...

Not sure if this is an issue with the PBX or the PRI provider. Every so often people are able to pickup a digital extension and hear the conversation the receptionist is having. I think once it just started coming out of the speakerphone...Anyone ever run across something like this?