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hi thanks for reply. How do you enable this loop ? The TN is = 24 7 tried ld 32, then enbl 24 7 but it still came back as loop dsbl

Hello All, checking the status of a TN and seeing the following output STAT - 24 7 LOOP DSBL Tried to enable it but still coming back with LOOP DSBL just wondered if there is a way to enable this TN ? thanks

thanks to everyone for their input. It was the missing steering code

thanks to everyone for the suggestions. Have asked our US office to check steering code first

Hi All, Would appreciate any advice\assistance on the following: our users in our US office (on any of their phones)are unable to call an extn in our UK office when dialing the internal four digit code. They can reach other users in the UK office(using internal number and DDI) and they can...

thanks for the TRAC info. User reported that her line was tied up on a conference call so I ran the TRAC cmd and here is the following output: OVL000 >LD 80 TRA000 .TRAC 0 2435 ACTIVE TN 033 0 00 13 ORIG TN 033 0 00 13 MARP CUST 0 DN 2435 L500 TERM TN 1 31 IDA RMBR 110 30...

Hello All, Thanks for the updates. printed out the DNB and its shows. Havent seen the "TYPE MIX" before am wondering if remove the 500 set, if this will cure the issue ? REQ: PRT TYPE: DNB CUST 0 DN 2435 DATE PAGE DES DN 2435 CPND CPND_LANG ROMAN NAME...

we have 7 meeting rooms with their own DNs (TNs)

Hi All, We have a Meridian option 11 system. one particular user has the following issue - when she picks up her phone to make a call, instead of getting a dial tone, she ends up listening to a conference call in one of our meeting rooms. Until the conference call finishes she cannot use her...