Search results for query: *

Have a 3300 which when sending out emails fails due the requirement of our internet provider that every email have authentification, the version we are running has no field for user login verification. We were using a remote computer running winmail and relaying the message out through outlook...

Even Better, Thanks

Thanks, I will check it out and make the changes if necessary.

We enabled headset button on 5360, although it was not lit we engaged it lit it up, turned it off and all is well. Somehow we got into headset mode. Thanks as always for your insight as you were correct once again.

Have 5360 set up as a teleworker, the phone along with another which is still working perfectly where shipped, upon connection to home internet one phone is partially disabled the other working perfectly. the problem 5360 Connects perfectly to the internet and server, however speaker and...

Thanks once again, as you were correct the day mode setting was incorrect, all is good! You are a true asset those of us who use this board, thanks again.

3300 Ax switch database required restore, now one extension 240 a 5340 set no longer accepts internal station to station calls sending them directly to voice mail. cannot seem to clear feature everything else on phone function direct page etc. As always any help is greatly appreciated

Thanks for the help, you were correct it is under ATT functions... Thanks again.

3300AX system required a complete database restore from a backup. After restore and reboot all phone and features came back system wide accept for the 5540 console. The original installation had the fixed key next to the trunk key labled guest service which is how we accessed the hospitality...

The software vender did not communicate that they had rewritten their software to read maids data and even their tech who I worked with wasn’t aware until serial monitor testing provided a visual of the data. To complicate matters their programmers placed a time delay on the updating of the...

Gentlemen, I want to thank all of you as this issue is now resolved and I can go and have a Martini. The maids data does appear on the bidirectional PMS port 15374, after monitoring the Ipocket with serial monitoring software and testing from room phones we identified the data and made a small...

I It is always something, in speaking further with software developer on PMS, I have been told for whatever reason their PMS software is listening on port 15373 the PMS port for the Maids status? Question, can we create a logical port for 15373 and assign it to Hotel Motel Logs and if so will it...

have taken your advice and assigned both smdr and hotel logs to LPR1, smdr is working fine, however when inputting hotel maids codes nothing seems to be flowing into precidia Com1. Using serial monitoring software to read data can see smdr but nothing appears when maid codes are entered in...

We have determined that the original method of reading digits as I was attempting to create is no longer enabled and the software is now looking for the maids’ status codes to be delivered by the mitel switch as formated by the switch. Is it your opinion that we can receive both smdr and the...

After looking at all the work around a discussion with our software vendor we both came to the conclusion that we would add the 4th predicia and connect to port 1753 and handle the maids codes as per Mitels specification’s. Do I have the correct port identified?

In the NJ region all phone calls local or not are ten digits

They are actual call being place on room phones; we are testing from each room and monitoring the output.

Phone calls appearing on the SMDR from the switch

The PMS will not recognize more than 10 digits 18888888000 and we are getting 11, is there any way to suppress the first digit from smdr? I agree with the work around and have tested sending the speed call to one of our the automated attendant phone numbers with maids than hanging up. This...

When trying to save from for smdr options after choosing yes to report unanswered calls I receive “ Need SMDR REP Level 1 for report internal unanswered calls option” After seletcting SMDR Extended Reporting Level 1, I receive this message “Need EXT Digit Length/time to Ans, Stand Net...