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  1. sharky956

    Avaya Nortel ERS4500 PoE failure when switching to aux power

    I seem to be hitting a small snag as of recent with Avaya ERS 4500 series switches. When they kick over to aux power the PoE drops long enough to have the Avaya IP phones hanging from them reboot. Crawling through the Avaya documentation I found there was a bug that was fixed in 5.6.2 which...
  2. sharky956

    Visual Voicemail can't listen to messages

    No luck there either. Thanks for the assist so far.
  3. sharky956

    Visual Voicemail can't listen to messages

    No luck with *DCP in the user short code. As for the source number, some do and some don't for security at this site. It still works the same either way though. Just tested it on one that had it and one that doesn't.
  4. sharky956

    Visual Voicemail can't listen to messages

    I was on that page as well. We crawled through avaya docs surrounding 8.0 prior to the upgrade and they didn't state anything regarding a formatting change which is why we moved forward with it. An Avaya ticket has been submitted regarding it. I'll post an update once we hear back. Side note...
  5. sharky956

    Visual Voicemail can't listen to messages

    I'm currently working on this problem on a site right now after upgrading to 8.0 working with 9630's and VMPRO 7(17). A method that did work is to go into the voicemail via *17 and delete ALL messages. That allowed the feature to work again on those phones. I was able to test with a handful of...

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