Search results for query: *

also have same problem as above, how safe is it to restart assistant ?

thank you much appreciated :)

Thank you as mentioned before it is a softphone that are loaded on a pc

Thank you where do i set the codecs ? We have installed opticlient on a laptop worked fine and suddenly giving this H.323 error ?

on the opticlient softphone we are getting error H.323, any assistance please ?

Thank you for the feedback the thing is it always worked snd also it never asked for yes or no, also note my version, v5.1

hi all need your help please reporter v5.1.100 15 minute reports does show data - all fine daily weekly and monthly does not show data, looks like it is skipping days any advice please ?

thank you sir i will try and confirm if any help needed :)

tx. . .

thank you very much, we use the optipoint 410 advance and economy plus. . .

ok i have the ftp program loaded not sure how it works ?

where do i get the firmware and how do i download it ?

thank you i will try and let you now if i dont come right :)

thank you sir, how do i go about loading the firmware ?

hi all i am having a problem where my ip phones (optipoint 410 etc.) are initialising by itself and i cannot get it to work again, any suggestions please ?

hi all thank youfor the feedback yes all say "running" what i did is i reset the rt1, rt2 and rt 3 servers then akll fine again. ..

hi all please help after a procentre reset when opening supervisor view all agents show "logged off" although the call centre are running fine and calls get routed correctly and agents are logged on and available also when logging in as admin master i can see logged on, available etc.

hi all any idea where on assistant caqn i find the exception list ? i would like to block certain cell numbers like 081 ?

hi sir, i opened macro, choose retrieve system variant (no action) then went down below the line and right clicked and chose mml editor, still no action. . .

ok i have done this but nothing happens, any other suggestion ?