Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  1. brotech

    NS700

    Hello...looking for advice as always!! Another Technician changed the Password for the Log-in for a NS700. Wondering what options I have to access the programming? I was considering a "System Initialize" but I am unsure what grief that will bring. Existing programming is of little value...
  2. brotech

    TDA30-TVM50 Ring Group Mailbox

    Hoping someone can make sense of this dilemma. I have 4 Trunks answering on a CS Menu and Prompt 1 goes to Ring Group 403, which has a Mailbox associated with it. Prior to adding a Digital Station card and a 2 channel VM card the 403 Mailbox would pick up as programmed. For some reason the...
  3. brotech

    TVM50 Expansion from 2 to 4 port

    Thanks Ired...are you able to confirm my understanding that 1 digital port will support 2 VM Channels?
  4. brotech

    TVM50 Expansion from 2 to 4 port

    Here are the pics.
  5. brotech

    TVM50 Expansion from 2 to 4 port

    Thanks IRED Your picture looks a little different from mine. Are you using a Digital port for each Channel IE 4 ports for 4 channels? I am of the understanding that 1 Digital port supports 2 Channels. I will snap a picture when i get back to site. Maybe this is my problem as I am having an...
  6. brotech

    TVM50 Expansion from 2 to 4 port

    I am looking for advice on the process to add more capacity to the TVM50. I installed the 2 port expansion card in the VM unit and have it connected to a digital port in the TDA30. i had hoped that when i did the reboot it the TDA would see the new ports in the TVM...but it does not appear...
  7. brotech

    Hi Folks Here is the situation:

    Hi Folks Here is the situation: I set up a CS menu to answer incoming calls for two Doctors using the one DID #, callers are presented with two options, one for each Dr. Pressing 1 or 2 takes the caller to a second CS menu whereby the Caller hears the Drs office Hours. If they want to reach...
  8. brotech

    Mitel SX200

    Thanks for the replies and I apologize for the delay. Yes, we can log into it. There does not seem to be any database it is the SX-200...cabinet that looks like a microwave. The initial Vendor (Bell) can't seem to find any record of this system. Which is troubling considering I originally...
  9. brotech

    TVM50

    Hi Folks Just an update Telephone Guy--the Custom Service menu did work....once I was able to figure out the relationship between the Voice mail Trunk and the CS menu. TMcGuire--I did not try that but it is a great suggestion. Thx for offering that. Just an FYI....I inherited a bunch of...
  10. brotech

    Mitel SX200

    I have a client that had shut down their property due to Covid, and now a couple of years later another person re-opening the establishment. Unfortunately, it appears the previous owner unplugged the Mitel, possibly for 2 years. The system will power up, I an log into it, but I can't get any...
  11. brotech

    TVM50

    OMG!!! I am such an idiot....that is exactly what is going on. Tele-tech you are golden!!!
  12. brotech

    TVM50

    I do not see any Card identified as OPB3 nor a MSG submodule. I believe I have an answer to my original question regarding the denial of callers leaving messages. However, I have a slightly different issue going on now....I am not able to change the Custom Service greeting from a phone. I...
  13. brotech

    TVM50

    Ired...PBX is a TDA100 Thanks for the suggestion Telephoneguy20....I will try that when I get back to site.
  14. brotech

    TVM50

    Thanks TT I have the calls going to a Cuatom Service Menu currently. Press 1 for Dr A and 2 for Dr B. When they do not answer the caller ends up being able to leave a message. Which they don’t want. I was hoping to just manipulate the mailbox so Callers can’t leave a message. Maybe...
  15. brotech

    TVM50

    Hi Folks I have client that is a Medical Clinic. When Patients call in and do not get a live person, they want the Caller to get a greeting informing them of the Clinic Status (Open/Closed etc) but not be able to leave a message. What i am looking to set up is a "Listen Only" mailbox. I...
  16. brotech

    Mitel SX200 MX Controller issue

    Update...Service has been restored So they tell me the original issue was a result of a port failure on the Telco PRI gear. When they migrated to a different port,apparently the B channels did not switch over correctly. Not sure why they couldn't diagnose this issue days ago. PRI Provider...
  17. brotech

    Mitel SX200 MX Controller issue

    Strange problem...for no obvious reason the PBX started to deny incoming and outgoing calls on the PRI. So, all calls in (DID) and out (dial 9) of the property fail. Internally the phone system works fine. We believed it to be an issue with the PRI circuit, but the provider is telling us the...
  18. brotech

    SX200 ICP information from backup

    Ooops!!How the heck did I do this...thanks for the heads up kwbmitel
  19. brotech

    SX200 ICP information from backup

    Mitel SX200 MX Controller Strange problem...for no obvious reason the PBX started to deny incoming and outgoing calls on the PRI. So, all calls in (DID) and out (dial 9) of the property fail. Internally the phone system works fine. We believed it to be an issue with the PRI circuit, but...
  20. brotech

    NS700 Dead

    Thanks for the response. Its kind of weird, I have the system on my bench and it will will start working, next day its dead again. I don't have access to a repair centre. So I will likely part it out. Thanks Again

Part and Inventory Search

Back
Top