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Thanks, whykap. I appreciate taking the time to explain. Cheers.

There is no Unity module or licenses. I do not need voice mail just a welcome message. Is it possible to record a brief message and play it before answering or Unity does this? Thanks for your help. *

Hello everybody, I would like to ask if a Cisco C2821-VSEC-SRST/K9 (w/ PVDM2-32, FL-SRST-50 and Advanced IP Services) can operate as a standalone CME. Can I load the CME files and use it? Will I have full functionality for telephony? The plan is to replace my old TDM PBX with this router, if...

Greetings everyone, I am supporting a CS1000E Rls. 7.5 (with CPMG128 Linux) and for the last month I have been receiving complaints that the SIP sets (12 extensions - remote site) disconnect during conversation. This happens 3-4 times a day on most of the extensions. I did some...

I have a CS1000E Rel. 7.5 that I upgraded two months ago (from Rel. 4.5) and I have a problem with the Euro ISDN disconnection timer. Before the upgrade when a caller hung up the phone the PBX user would hear a disconnected tone for about 3-4 seconds and then the switch would hung up. Now this...

I was asked if it is possible to create a key on a supervisor set in order to direct all incoming calls to the call center (SECC 4.2 with Voice Card) to a specific message on the Voice card. I have set up the Emergency activator of Symposium Express and it works fine but they also need to do it...

I managed to solve the problem by de-acquiring the voice ports and the ivr-acd-dn and acquiring again. According to Avaya support this unblocked the access to the voice card and it's operating now. Thanks.

Hi, just to let people know what happened. I had to involve Avaya support into this and the only solution was to re-install the system from scratch. Apparently I must have used the wrong application files (.nai) and the sig server was not properly installed. The Avaya engineer completed the...

I just took over an already installed system, Option 61C Rel. 4.0, and I am told that the unannounced transfer does not work. The call scenario is user A (DN 1200) calls user B (DN 8000) and asks to be transferred to user C (DN 7200). The transfer can be completed only when user C answers the...

I did everything as it was suggested but no difference. Still no messages through the treatments. Any other idea? Thanks

Yes, I performed the basic config for NRS. The services (SIP Proxy Server SPS, Gatekeeper GK and Network Connection Server NCS) are in service. Is there something else I should check? Thanks.

Thanks for your reply sandyml. I will be on site Monday and check.

I have a SECC 4.2 with a Voice Services Card (16 channels) that was working fine. Last weekend I needed to re-install SECC into a new server machine. After all the sw installation finished I reconfigured everything, leaving the Voice Card last. I added the card with its correct IP and keycode...

I just received an upgrade of an Option 11C rel 4.5 to the current rel. 7.5. It has come with the new CP-MGS (128 Ports) which includes CS, SS, EM and NRS. I have gone through all the configuration and patching and the Call Server part is working OK. The same goes with UCM setup, seems to be...