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  • Users: rstel
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  1. rstel

    R6.1 Partner mode, night mode activates without touching button

    Customer has IPO 6.1 in Partner mode with Partner sets. system goes in night mode without user activating. user turns button off and then latter notices that button is lite up and calls are being answered by auto-attendant.
  2. rstel

    No talk path for IP phones from site C to Site B

    Customer has release 8.1 control unit at site A, IP phones at site B, just added site C with IP phones. Calls from Site A to B work fine, calls from Site A to C work fine. No talk path on calls from site C to B. They are using 1608 IP Phones and VPN appliance at remote sites B & C.
  3. rstel

    Voice mail to email issues

    Thanks
  4. rstel

    Voice mail to email issues

    IPO R8.1 embedded voicemail to email stops working. Reboot system starts working, 3-4 weeks later stops working again reboot fixes problem. Any clues?
  5. rstel

    4406 Speakerphones on 406

    they have tried different phones, Is there any settings in IPO to check?
  6. rstel

    4406 Speakerphones on 406

    My customer is complaining about cutoffs on their 4406 phones when using the speakerphone. They have an older 406 and digital 16s & 30s, and are running the last 5 release software. They have had the system for many years and state they have never had cutoffs until a couple of months ago.
  7. rstel

    Outbound caller id

    Telcomboy, I tried it with Nsi817756E, didn't work. Is there a difference in e & E
  8. rstel

    Outbound caller id

    Customer has 406 4.2 software. Customer said their extension use to display on out bound calls. They state carrier is not blocking it. Checked programming everything looks correct. ARS route for each ext is built with NSi817756xxxx for each ext. Any ideas. rstel
  9. rstel

    911 calls from IP sets at remote site

    What do we need for 911 calling from remote IP Phones. Main unit will be IP500V2 with a PRI. There will be 2 remote sites that will have 4 IP Phones at each site. These sites are in different towns than the main site. Rstel
  10. rstel

    Problems upgrading 1416 digital phone on 500 v1

    Binary directory are pointed to Manager in Preferences. When I open manager in explorer there are only 3 BIN files that are 1400 & 2 that are 1403.
  11. rstel

    Problems upgrading 1416 digital phone on 500 v1

    Thanks for the info, I checked the preferences and enable BootP and TFTP servers is ticked Rstel
  12. rstel

    Problems upgrading 1416 digital phone on 500 v1

    Phone will not upgrade via manager or memory card
  13. rstel

    VM Pro Release 5

    Will VM Pro release 5 work on a virtual server. rstel
  14. rstel

    VM Pro Release 5

    Our customer whats to know if VM Pro Release 5 can be installed on any other operating system besides XP, since it is no longer supported by Microsoft. rstel
  15. rstel

    Swap out embedded voice mail on 406 control unit

    Thanks everyone for all the info. I will try and convince the customer to delete messages before replacing the card.
  16. rstel

    Swap out embedded voice mail on 406 control unit

    How do you tell if it is full, where do you get the files needed for the new card
  17. rstel

    Swap out embedded voice mail on 406 control unit

    Is there a way to tell if the card is full and if we do swap out will we need to upload any files to the card
  18. rstel

    Swap out embedded voice mail on 406 control unit

    People call in and try and leave a message, they hear a beep and are then cut off and are unable to leave a message.
  19. rstel

    Swap out embedded voice mail on 406 control unit

    What will be needed to swap out an embedded voice mail card on a 406 conrtol unit?
  20. rstel

    Security tab in manager

    yes I do see it when connected. Is there a way if the Administer password has been changed to get into the unit. I was use the security tab, but the tab is not there unless you are connected

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