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My apologies!! Yes. Thank you Billz66 Much appreciated!

Thanks Lundah..I can see that being an issue. All good information. Thanks

BINGO! That worked. Thanks a ton kwbMitel!! This is awesome and your the best:)

I went ahead and set it up as an external hot desk user and set the schedule..we'll see if it works. Thanks kwbMitel:)

@KwbMitel..I did try the scheduler and I think it is a great feature but it appears you cannot set this up on an individual DN..the options are all/external/internal. That would force us to log out everyone on the MCD which would wreak havoc on the user base. Unless... I can setup an external...

After testing the inactivity timer, all I am seeing is the display on the set go to a screen saver when the timer expires. It does not prevent me from dialing from it however nor does it log me out. Do you suppose there is another setting that needs to be changed to enable the locking of the...

Thank you Waldosworld! I think that will work out well even though it may be painful for the user to have to log back in to the set every so often (since it is 1-60 minutes) I'll just tell them if you wish to use the phone you will need to log in:)

Its a 24/7 operation but thank you for the reply!

Yes. Its activity parameter is All/External or Internal but that would have been a great way to do it automagically:)

Thank you Billz66! I hadn't thought of that. I'll give it a try. Thanks again.

Hello. Does anyone know if there is a way to set a timer to automatically log off a hot desk user on the MCD 3300 6.0 SW? We have a unique situation in that we are using the IP Device Only which is a locked set that cannot dial anything other than 911. It is a remote location that is open to the...

Thanks for the info kwbMitel:) That was our first inclination but considering the level of effort required to implement it we wanted to put this out there to get some thoughts. The only trouble with the L2 mapping that I can see is that there are some switches we don't manage on the network. I...

Has anyone out there setup CESID on the Mitel 3300. We are primarily a very mobile environment with hot desk users and ip devices only. We do have a NENA ID and the standard level of ALI database setup with the PSAP. We are interested in identifying users by device and location for an added...

Issue with mobile client softphone connecting: Mitel 3300 6.0 SP3, MiCollab server version 6.0.220.0 and client 6.0.331.24320 off of MAS/UC server 5.0.218.0 and MBG 8.0.27.0 A little history first...We have had mobile clients working fine in the past but after moving users to another Mitel...

Looks like a few lines were omitted in the initial thread. We are looking for another MAPI gateway that will work with Office 365 to support NuPoint Unified Messaging. Specifically, delete synchronization. We have been reduced to just SMTP since the move to the cloud. Thanks for any assistance...

Hello. We have Mitel NuPoint Voicemail- Build: 16.0.0.51.01 (MAS - 5.0.64.0) with unified messaging all flavors. Since we went to the cloud and moved away from exchange 2010 we now have just SMTP. We are using the MAPI Gateway configuration version 8.0.1.with an exchange server host as...

Thanks for the info!! I'll check it out!

Update: I was able to successfully upgrade the ATA manually as a test using the only software I was able to find on the cisco website as a registered user. It was ata_03_02_04_sccp_090202_a.zip. It looks like this ATA 186 l2-A is end of life and I suspect that this is why there is no software...

Thank you Whykap! I was afraid I would have to do that but I was hoping I didn't. Thanks for the link. Good information there. Unfortunatley, the URL in the upgrade procedure is no longer valid. I think I'm getting closer though. The firmware is 3.2.4 so I'm hoping I can figure out the tftp...

Update: I was able to set some of the voice menu parameters but the configuration is still sitting at SCCP and it needs to be changed to SIP. When I enter the voice commands to authenticate using SIP it says invalid configuration. Any thoughts?