Hello. Does anyone know if there is a way to set a timer to automatically log off a hot desk user on the MCD 3300 6.0 SW? We have a unique situation in that we are using the IP Device Only which is a locked set that cannot dial anything other than 911. It is a remote location that is open to the public and we have an instructor that uses the phone to hot desk into from time to time. The instructor is provided with full telephony service so we need to make sure that they are logged out when they leave and I don't want to have to do it manually/remotely each day. Appreciate any thoughts on this. Thanks
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Hot Desk User - Automatic Timer/Log Out? 3
- Thread starter acskmk
- Start date
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you can logout users via the scheduler , cant remember if it can only be one or whether its a log out all
If I never did anything I'd never done before , I'd never do anything.....
and due to an endless stream of MiCollab , MiCC issues
Life would be simpler If only they tested products properly before releasing them .....
If I never did anything I'd never done before , I'd never do anything.....
and due to an endless stream of MiCollab , MiCC issues
Life would be simpler If only they tested products properly before releasing them .....
- Thread starter
- #3
- Thread starter
- #4
How about changing his COR/COS to a more restricted one when system is in night mode
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If I never did anything I'd never done before , I'd never do anything.....
and due to an endless stream of MiCollab , MiCC issues
Life would be simpler If only they tested products properly before releasing them .....
-
If I never did anything I'd never done before , I'd never do anything.....
and due to an endless stream of MiCollab , MiCC issues
Life would be simpler If only they tested products properly before releasing them .....
- Thread starter
- #6
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- #7
Waldosworld
Vendor
In the class of service there is an inactivity timer that will lock the phone which by default it is 0 (disabled).
That said, it may not be the desired result.
That said, it may not be the desired result.
- Thread starter
- #8
Thank you Waldosworld! I think that will work out well even though it may be painful for the user to have to log back in to the set every so often (since it is 1-60 minutes) I'll just tell them if you wish to use the phone you will need to log in
- Thread starter
- #9
After testing the inactivity timer, all I am seeing is the display on the set go to a screen saver when the timer expires. It does not prevent me from dialing from it however nor does it log me out. Do you suppose there is another setting that needs to be changed to enable the locking of the device?
Here is the description which appears to elude to the fact that enabling this timer would protect against unauthorized use?
Activity Timer
Locks the phone if idle longer than the timer value to protect against unauthorized use. Enter a value from 1 to 60 minutes or 0 (zero) to disable the timer and keep the phone from locking due to inactivity. If enabled, the timer also turns off or dims (as determined by the Backlighting Enabled COS option) the phone's backlight.
The timer applies to 53xx series phones only.
For hot desk users, the timer applies to the mobile directory number (DN), not the registration (phone) DN.
Activity on the phone includes, but is not limited to, the following:
User presses any key
User goes off hook
User touches the screen on a 5360
Any audio playback, including listen to music on hold. (Use of the Music feature to play audio while the set is idle is considered inactive time.)
NOTES
If the User Inactivity Timer is enabled, it overrides the Screen Saver timer.
Enabling the timer removes options for configuring the screen saver application on 5330, 5340, and 5360 IP Phones.
Here is the description which appears to elude to the fact that enabling this timer would protect against unauthorized use?
Activity Timer
Locks the phone if idle longer than the timer value to protect against unauthorized use. Enter a value from 1 to 60 minutes or 0 (zero) to disable the timer and keep the phone from locking due to inactivity. If enabled, the timer also turns off or dims (as determined by the Backlighting Enabled COS option) the phone's backlight.
The timer applies to 53xx series phones only.
For hot desk users, the timer applies to the mobile directory number (DN), not the registration (phone) DN.
Activity on the phone includes, but is not limited to, the following:
User presses any key
User goes off hook
User touches the screen on a 5360
Any audio playback, including listen to music on hold. (Use of the Music feature to play audio while the set is idle is considered inactive time.)
NOTES
If the User Inactivity Timer is enabled, it overrides the Screen Saver timer.
Enabling the timer removes options for configuring the screen saver application on 5330, 5340, and 5360 IP Phones.
- Thread starter
- #11
@KwbMitel..I did try the scheduler and I think it is a great feature but it appears you cannot set this up on an individual DN..the options are all/external/internal. That would force us to log out everyone on the MCD which would wreak havoc on the user base. Unless... I can setup an external hot desk user? I assume though that the external refers to EHDU which is just for the old dynamic extension for use with mid call features on the cellular/smart mobile device correct?
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- Thread starter
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Give BillZ66 the credit, before this post, I didn't know about this ability.
The direction you took with External was what I would have suggested. Glad it worked.
Might cause issues down the road though if you ever need EHDUs for the traditional purpose.
**********************************************
What's most important is that you realise ... There is no spoon.
The direction you took with External was what I would have suggested. Glad it worked.
Might cause issues down the road though if you ever need EHDUs for the traditional purpose.
**********************************************
What's most important is that you realise ... There is no spoon.
- Thread starter
- #15
No problems glad to be of help
If I never did anything I'd never done before , I'd never do anything.....
and due to an endless stream of MiCollab , MiCC issues
Life would be simpler If only they tested products properly before releasing them .....
If I never did anything I'd never done before , I'd never do anything.....
and due to an endless stream of MiCollab , MiCC issues
Life would be simpler If only they tested products properly before releasing them .....
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