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A callpilot Mini is intended for connection to a Meridian 1, rather than a Norstar - what differentiates it from the Callpilot 150 that shares the same hardware platform is the firmware. So check the NVRAM card to see what version it is running. It should be a CP100/150 firmware, rather than...

Actually, the 'language change' utility comprises a full firmware suite - so the download in question was indeed a full English/CF set. But I'm not sure wheher you can load up a 3.1 on top of 3.0 - there is a lot of code that runs in memory on the motherboard - so before you load up the 3.1...

Let me begin by thanking you for posting the file - the unit now reports that it is running the latest version and none of my keycodes was lost (major exhale - this one has 96 mailboxes, some unified messaging and a basic call center, which seem to have been added 4 seats a time . . . lots of...

The outbound call transfer can be set to use link transfer on analog lines to establish the connection, which is lossless This feature was introduced in V4.1 (maybe even 4.0) voicemail. Note that your lines need to support a link transfer for this to work. Preceed the called number with a '#'...

I have a CP150 running release 31.10.14.22 - the most common 3.1 release in the field. However there is a bug in this release in that you can't upload prerecorded announcement messages into the system - and I have this type of announcement ready to load - acoustic coupling doesn't do it...

Assuming you have call display line cards, keep in mind that older (I believe it is pre 6.1) MICS software will only direct automatic CLI information to a single set. Usually one assigns that to the attendant. Pressing F811 (call information) will allow other users and users who are on their...