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Hi Folks, Has anyone been able to make an external Voicemail box (on main analog trunk) flash a message waiting light on a users phone (one or more phones), while still having embedded VM working? I do not think it is possible, but I see, under button proramming, Advanced, Voicemail - there...

Bear in mind, the Mitel 5000 is not a "real" Mitel. May be a great unit for small/ med customers, and seems good from what I have seen. But, it is an Intertel system that Mitel acquired, and is not related in any way to the robust systems Mitel is known form especially in hotel/ motel, like...

sorry- that was with a usb t oserical adapter - prolific I think - anyway Device manager shows it usually grabs com4 or com 5.

I had that happen with secure CRT on new Windows 7 laptop.(after using Procomm Plus for years on XP laptop) Played around a bit with options under session options, serial - and when i unchecked all 3 boxes under flow control - I think rts/ cts is on by default- I could then use space bar to...

Hi - Time was 1 hour off and time zone not set. Mades those changes but software installer tool still closes / disappears when I click retrieve licences.. I don't get any error that it can't contact AMC site, etc - juts closes down about 3 seconds after clicking retrieve licenses. Have licences...

Managed to get the licences in, using the system admin tool, after giving temporary internet access (and DNS ips) to the controller. But, I would still like to know why the software installer tool is closing down automatically. After getting the licences in, I can go in through the software...

Hi Folks, I have recently manually upgraded a 3300 MXE lab sytem to MCD 5.0 and can now log into system. Trying to use the software installer tool only to apply new demo licence (already assigned to hardware id on AMC site). I check off full install, choose internal 3300 ftp server and browse...

Thanks Joe- that leads me to believe that the fact that the await dial tone timer is low (300ms) is leading the system to sieze a trunk too quickly, and stop taking digits, if you don't dial fast enough. I would like to change this and reboot to see if that fixes it. But, the customer is OK...

Thanks to both for the quick replies and help! Yes, the default ; is in there. We can try removing it, but I don't think that the default entries (ending in N;) are being used now anyway, as we added a couple of new ones, in order to have a match sooner, as we are only 7 digit local. In my...

Hi Folks, IPO rls 8.0 on analog trunks. If you dial out quickly, dialing 9 first, call goes through and shows all 7 (local 7 digit dialing)digits on phone display and in System Status tool. If you dial out slowly, dialing 9 then waiting for 2nd dial tone, only about 4 digits show on display and...

Bill- Thanks again! It is working now. We may not have tried drectly in again ,had you not recommended it, as the techs had already tried that. Must have had somthing wrong when he tried it earlier. Now working without the tamb2. Thanks!

Haven't looked for a manual yet, but found out that the amp is a Bogden Classic Series C60. Current input ing used from tamb2 is marked telephone and is a screw-down connection. This is the port that the tehc tried to go directly into, from the analog set port, 245, programmed as paging speaker...

Bill - thanks as well. I did earlier ask the tech to go around the Tamb2, similar to what you suggest, as they do not have a multizone device, or music on the amp. But, when the tech changed the analog port (ext 245) from ivr to paging speaker, and tried dial page 245, and also dial page 200...

Thanks for the reply! Any thoughts on othe rways to make it work. For rexample, we sometimes use trunk ports to page through the Tamb2,although in this case I bekieve the tech onsite had tried and has trouble making that work - did not get the details on why that did not work yet. If the trunk...

Hi Folks, IP Office rls 9 Customer wants to push one button, or dial one code to page both sets and speakers. I know how to do this if the speakers were working off of an analog set port (set to paging speaker) as the dial page feature could be used on a hunt group ie 200main and also put the...

Or, as i read the below on line help, it may be because the 1120 set uses SIP and not h323, so vlan fiedl would no twork. Looks like you may have to use the SSON field. VLAN: Default = Not present. Software level = Release 5+. This option is applied to H323 phones using the system for DHCP...

I could be wrong, but I didn't think the 1120/ 1140 sets did lldp. You may have to manually set vlan id in set, or look at another way of doing it.

Thanks very much!! - I forgot that there were other options there, other than collective, sequenstial and circular. Looks like juts what I need.

Thanks for the quick reply! Sorry, I may have not been clear. I am familiar with how to use the out of service and night service options to fall back, and how to use overflow. My issue is in now routing the calls to a hunt group with only 1 member is that I cannot get subsequent calls to alert...

Hi folks, I am familiar with how to use incoming call routing to have all (group 0 for example) trunks calls go to a certain destination (ie a hunt group or an individual user) But, I am wondering what you guys normally use, as I run into the following issues: - if I route to one reception...