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dear all: I have a CS1000E 6.0, MGC-TTY has been connected to a CDR management system named NICE. now, the NICE received some error chars in CDR records.description as below: the NICE manager said that "we found an unprintable char. Each line of the CDR message ends with 0x0D 0x0D 0x0A sequence...

I have some wlan handsets 6140 and upgrade them to firmware 21 or higher, but failed thru. TFTP. The error message on TFTP server is 'TIMEOUT waiting for Ack block #211'. who can tell me why? may be my handset not support 21 or higher version?

why I can not upgrade the handset firmware to 21 or higher version on my wlan ip handset 6140?

I have some 6120/6140 wlan ip phones needed to be repaired, but I have not the WLAN IP telephoney manager 2245. I read cs1000e 7.0 ntp and know that 6100sys handsets does not need 2245 when the WMM is enabled on 6100 series phones? who have completed this? is it really true that the wlan ip...

I have a set of CS1000E 7.0 hardware: 2 COTS servers: to be NRS standard servers for pri/sec. 2 CPPM cards: to be call servers for active/standby. 2 CPDC cards: to be signaling servers for PRI/SEC. our customer want to install cs1000e 6.0sw on all of them. but I have not the linux-base sw6.0...

1. first you edit an app including two announcements routed by the time in the app-builder. 2. you define the each ext-DN as a service-DN and the app-name is the same app edited first. 3. if you do like this, the ext can not have his/her mailbox.

I am kejun126, My question about My-Callpilot login issue has been resolved by your suggestions. many thanks again!

hello,experts:I have a problem with My Callpilot 1. the callpilot server4.0 has been running for 2 years including My Callpilot and desktop messaging. 2. today, when I login My Callpilot this morning, it is failed. the response msg: "checking if you have the Callpilot Audio Play installed...

more: the callpilot is rls4.0. the desktop messaging runs ok and can play voice messages. but the My Callpilot login error. ask your help!!!

hello,experts: I have a problem with My Callpilot screen(desktop messaging ok). 1. the callpilot server has been running for 2 years including My Callpilot and desktop messaging. 2. today, when I login My Callpilot this morning, it is failed. the response msg: "checking if you have the Callpilot...