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Thank you so much! I don't fully understand what you mean with point 1. When the customer calls they call one number, and our phone system splits it into 4 different lines. All of the phones have the ability to call out on all 4 lines - is that ok? I've been looking into lines, because I...

Hello! I do apologize if this question is extremely basic. I've found searching through these forums so exponentially helpful as I'm learning most of this on the job, but I'm unable to find the answer to this question and wondered if I could get some input! Thanks in advance. :) Currently I...

Perfect. Thanks! At the same time, shoot! That means I can't do what I want to do. *sigh. I won't take up more of your time though. :) Have a superb day.

Hello! Thanks! That was what I saw as a response before. I've included a screenshot of what my element manager looks like, and this is why I wonder if it's changed, I can't find that option. Thanks so much. It's not the end of the world but it really detracts from the system I'm trying to...

I'm in charge of the phones in a retail store, and there are 7 of them, throughout the store. They are all a BCM50 phone, and all have the 8 buttons down each side, the right 8 of which we use for the different phones (and intercom). Most of them work as an "autodial" function so you can call...