Hi Guys i think i have sorted it,
Before i was asked to sort this out the day/night service had been set up via the SCHEDULER , i just had to amend the time from 08:00 to 08:30, i still get the message from my first post in the log - saying admin set day service at 08:30 the at the same...
i dont have the 5550 or 5540, i dont have antother applications to do with the phone system.
Not sure what u mean by wjhat type of voicemail, i just ust the VM that came with the phone system
Supernova: i checked in Controller Registry Config and:
OpsMgrFtpPassword
OpsMgrFtpUsername
OpsMgrHostName
OpsMgrIPAddress
No Password, username, hostname or IP
Does this mean that i aint got OPSmanager, if so - then.............. im...
Yeah Loopylou, but as you can see from my 1st post , i try to set it for 08:30:00 but Day service is remotley switched on at 08:00:00
any suggestions???
Hi guys, I sorta know how to use this but i have come accross an issue, when i set the day service for 08:30:00 it changes to day service at 08:00:00. From the log report it shows- SYSTEM SERVICE: Dept0 now in Day service. Reason: 12 CP service command by administrator remotley.
Then...
Im using Outlook 2010, the AWC produces a 'template' which i can edit but i want to be able to eduit this template so i dont have to do the edit everytime i set up a confrence.
want to be able to remove the information on the email that i send out to the people who are invited to the confrences i set up, Currently i have to this manually and is a real pain.... ist there a way to edit the information before the system produces the auto email to send out???
By edit...
ahve a Mitel IP 3300 or 330, anyway i have Mitel 5220 and 5215 phones. is it possible to set up a ACD on these?? and how do you do it??/ i have been looking in diffrenmt manual etc..... please help
I Have had a wee look, in the Licence and Options Selection i see that i have 5 ACD Active...
I want to be able to remove the information on the email that i send out to the people who are invited to the confrences i set up, Currently i have to this manually and is a real pain.... ist there a way to edit the information before the system produces the auto email to send out???
By edit...
I Have had a wee look, in the Licence and Options Selection i see that i have 5 ACD Active Agent Licences. do i still require additional software? or can i set up with what i have?
I ahve a Mitel IP 3300 or 330, anyway i have Mitel 5220 and 5215 phones. is it possible to set up a ACD on these?? and how do you do it??/ i have been looking in diffrenmt manual etc..... please help
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