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  1. skookie

    Mitel 3300 Day/ Night Service

    Hi Guys i think i have sorted it, Before i was asked to sort this out the day/night service had been set up via the SCHEDULER , i just had to amend the time from 08:00 to 08:30, i still get the message from my first post in the log - saying admin set day service at 08:30 the at the same...
  2. skookie

    Mitel 3300 Day/ Night Service

    i dont have the 5550 or 5540, i dont have antother applications to do with the phone system. Not sure what u mean by wjhat type of voicemail, i just ust the VM that came with the phone system
  3. skookie

    Mitel 3300 Day/ Night Service

    where would i find this?
  4. skookie

    Mitel 3300 Day/ Night Service

    Supernova: i checked in Controller Registry Config and: OpsMgrFtpPassword OpsMgrFtpUsername OpsMgrHostName OpsMgrIPAddress No Password, username, hostname or IP Does this mean that i aint got OPSmanager, if so - then.............. im...
  5. skookie

    Mitel 3300 Day/ Night Service

    Yeah i think i must be running OPSman, how do i sort this?
  6. skookie

    Mitel 3300 Day/ Night Service

    Yeah Loopylou, but as you can see from my 1st post , i try to set it for 08:30:00 but Day service is remotley switched on at 08:00:00 any suggestions???
  7. skookie

    Mitel 3300 Day/ Night Service

    not sure what you mean, i just log in as system admin tool and i get into the Mitel communications director
  8. skookie

    Mitel 3300 Day/ Night Service

    Release level 4.1 SP2 is that what you need?
  9. skookie

    Mitel 3300 Day/ Night Service

    Hi guys, I sorta know how to use this but i have come accross an issue, when i set the day service for 08:30:00 it changes to day service at 08:00:00. From the log report it shows- SYSTEM SERVICE: Dept0 now in Day service. Reason: 12 CP service command by administrator remotley. Then...
  10. skookie

    Mitel 3300 ACD

    Yeah i have 5 licences, not sure what version we have, any ideas where i find out what version?
  11. skookie

    Mitel 3300 ACD

    i have read the help files and cant make them out, can you point me in the right direction within the help files?
  12. skookie

    Mitel AWC

    Im using Outlook 2010, the AWC produces a 'template' which i can edit but i want to be able to eduit this template so i dont have to do the edit everytime i set up a confrence.
  13. skookie

    Mitel AWC

    want to be able to remove the information on the email that i send out to the people who are invited to the confrences i set up, Currently i have to this manually and is a real pain.... ist there a way to edit the information before the system produces the auto email to send out??? By edit...
  14. skookie

    Mitel 3300 ACD

    ahve a Mitel IP 3300 or 330, anyway i have Mitel 5220 and 5215 phones. is it possible to set up a ACD on these?? and how do you do it??/ i have been looking in diffrenmt manual etc..... please help I Have had a wee look, in the Licence and Options Selection i see that i have 5 ACD Active...
  15. skookie

    Mitel AWC

    I want to be able to remove the information on the email that i send out to the people who are invited to the confrences i set up, Currently i have to this manually and is a real pain.... ist there a way to edit the information before the system produces the auto email to send out??? By edit...
  16. skookie

    Mitel 3300 ACD

    I Have had a wee look, in the Licence and Options Selection i see that i have 5 ACD Active Agent Licences. do i still require additional software? or can i set up with what i have?
  17. skookie

    Mitel 3300 ACD

    I ahve a Mitel IP 3300 or 330, anyway i have Mitel 5220 and 5215 phones. is it possible to set up a ACD on these?? and how do you do it??/ i have been looking in diffrenmt manual etc..... please help

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