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Attempting to setup a polycom 6000 on a Mitel System I have followed the directions that are used for connecting to the Mitel 3000 system Have the server and config built on the phone, however on authentication keep getting an error 000052.777|sip |*|00|Sip Register Usr:2010 Dsp:2010...

David, I have sent you a ping on linkedin www.linkedin.com/in/jonathanfitzgerald/ http://w4jef.com/

David, Can you email me the bcm200.2.03a-0 file as well as an other possibles since it looks like the unit is missing all cartidges from talking to it via element manager http://w4jef.com/

I am able to access serial and I have attached a screen shot of what I have access to when using the nnadmin account. The phones use lan1 - 192.168.1.99 is the BCM Lan 2 not in use - 10.10.10.1 I cannot access the webpage of the unit on either IP address, that includes direct connect, I can...

I have some BCM exp the previous vendor they had used had replaced the drive and the client informed us at that time they could no longer manage the unit via the web portal http://w4jef.com/

Firebird, That is the problem I cannot gain access to that on Lan 1 or lan 2 the system is not responding to web-requests to download the BEM since the administrator app page will not even display on this unit. http://w4jef.com/

Firebird, We were brought on to manage the system and also deal with pri change over and could not access any part of the system even the download that is usually on the system for managing extensions. Thanks for the link I will try this out http://w4jef.com/

I am taking over a Nortel BCM 400 V4.0 I cannot access the web portal from either lan 1 or lan 2 I can access the serail port and can only change settings for lan1 Lan 2 is currently in use for the phones. Thought it was a service not running so completed via serial a clean reboot and still...

CALL FLOW -- Building 1 -- Inbound PRI Nortel Option 11c 770-989-2658 -> ACD 4552 -- Building 2 -- Inbound PRI Nortel Option 11c ACD to Forward call to other building with number 404-419-2139 -> 3730 Type 500 Calls never leaving building 1, now getting your session cannot be completed...

so try adding a dummy vm box for the full 10 digit number, also I don't know if it helps but If I try and dial the ACD from another extension instead of forwarding it out I get a fast busy like a bad route. http://w4jef.com/

I have tried with and without the 1, yes the 9 is the outbound requirement. This is a us number 10 digit dial, basically moved a client from 1 building to another with different phone systems so doing call forward from the system side until we can get the number ported over. System is on a...

I have a weird issue I have setup a forward using an ACD on a system and it keeps rolling the call to the meridian mail mailbox not found prompt. Nortel Option 11c Version: 2111 Release: 22 Issue 8 D Here is a dump of the ACD TYPE ACD CUST 0 ACDN 4552 MWC NO DSAC NO MAXP 1 SDNB NO...

Thanks both of you for this information and the guide will be a big help. I am working on cleaning up this switch since when I started on it the system was only half used but was programmed out for 100% usage and alarms on meridian mail because of full (dead) boxes http://w4jef.com/

Im sure this has been asnwered before but I cannot seem to find it. I am managing a multi-tenet use Nortel Option 11c Version: 2111 Release: 25 Issue: 15 I need to set it up so that each extention sends out the caller ID related to the DID assigned as the inbound since we have been setup...

I will take a few screen shots of what I have so far but the plan is to roll from one to the next in a linear function, but also if the person is one the phone would prefer it to skip that person and roll to the 2nd person in line but not sure if the system will do that type of linear hunting...

I will run threw the help on the hunt-groups the thing is the person who set this up before is passing the inbound number to VMPro and then was having that handle it which was what was confusing me since I have been finding all sorts of other issues in the system as I am going threw it and I...

Would I make the setup in VMPro or in the main system, I am more of a Nortel and Intertel person and learning the IP office system as I go since it was thrown on my plate. if there is a doc on setting this up I would love to churn threw it.

I am looking for some help on this one since I want to make sure I get it right. System is IP 406 DS 5.0(18) VMPro 5.0 (25) Here is the setup I have 2 IP 406 units linked with 1 VMPro Unit 1 is the main head where the inbound PRI is then I have I point to point linking between buildings to...

I have been battling bronchitis so sitting on the boards has been the least of my concern

I got this working, thanks for the help on this one