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Belevedere, that did the trick. Thanks!

Thanks, belevedere. When I dial 43, the display read FWD BNA->[ ]. I filled that blank with the extension I dial to reach voicemail. However, the voicemail is still not picking up. If I understand correctly, this is a per phone procedure. Is there a setting I need to change on the call...

Hello, I have an Elite 192 system with VMS(4) voicemail. A recent power outage caused its programming to revert to default. I've been able to restore my desired settings from backup via SAT upload. But my voicemail no longer picks up the phone. I can still transfer callers to voicemail...

Hello, I need a different trailer on credit card authorizations for banquets than for normal restaurant orders. Short of setting up a new revenue center, is there a way to tell micros to use a different trailer for certain orders? Thanks, --Chris

Looks like the problem was on Heartland's end. They've got it fixed now. Thanks for the help!

TobeThor, yes and yes. I can successfully ping the authorization URL:portnumber.

Thanks for the reply. Before posting this thread, I filed the necessary paperwork with Heartland and reinstalled the driver. Any other ideas? Thanks!

I've got a Micros RES v4.8 system, using Heartland to process credit cards. I'm going to use this on a different restaurant within the same company, so I've copied in a new micros.db file. When I try to authorize a card, I get an error reading "Timeout Awaiting Response." In POS Configurator...

Hello, I'm moving a database from a micros v3 to v4 system. I've updated the database in DM, but my terminals give the following error after CAL: PCI Security Settings are not in Place Default DBA/MICROS password(s) in use Default Sensitive Data/Databases Encryption Passphrases in use...

@MZ117 - Thanks for the ideas! @pmegan - Your instructions were just what I needed. Thanks so much!

Hello, To promote my restaurant's new lunch service, I'm giving gift certificates to local businesses. Each gift certificate has a serial number, which the server enters as a "reference." (POS Configurator -> Sales -> Tender Media -> Tender -> Reference required.) Is it possible to run a...

Hello, Situation: 2 customers order 1 combo meal and want to split the check. On all my other menu items, I can choose to share a single item across multiple checks. When I try to share a combo, however, a popup reads "Sharing this menu item is not allowed." I've checked all my menu item...

Thanks! Looks like I had been misinformed. I really appreciate your help.

Hello, I'd like a button to repeat previously entered menu items. For example, a server enters a drink with typed instructions, and then a different guest at the table wants the same thing. The functionality would allow the server to highlight the previously entered item, and then press the...

I'm using Micros RES 4.8. Thanks.

My restaurant changes its pricing on holidays. How can I best give my manager a way to manually switch to holiday prices, and then switch it back off? I'm guessing the first step is to set up an alternate price for each food item in POS Configurator/Sales/Menu Items/Prices, correct? Then how...

Thanks, DrZogg! I was able to figure this out with your help.

Hello, Is there a way to transfer files (say, an updated MDSPrinters.xml) directly from the Server to a workstation, without wiping CF and reconfiguring CAL on the workstation?

Hello, I just got a new micros server and workstations. The new RES 4.0 server will replace my existing RES 3000 server, and the plan is to add the old workstations to the new setup. I've copied the database folder to from the old server to the new. I ran Database Manager, checked...