I tried what you've suggested PERRYPJ. I was able to do the feature 808 however when it attempts to send long tones the system doesn't recognize anything as if it isn't receiving anything.
Any ideas? Thank you.
Here is the scenario;
I have a CS1000M system with a Callpilot release 05.00.41.97. I have 3 BCM400's at remote locations that are using SIP dialing to reach my auto attendant. When they reach the auto attendant they are not appearing to send DTMF. However, they can call another one of my...
What system are you running these IP phones on? We had a similar problem and it turned out to be resolved by a patch to the ACD Server if they are going through ACD that is.
Thank you StandleySteamer and everyone else that added programming thoughts. It truly was the DNDD and once I reconfigured some of the phones and tested it did resolve the problem. Again thank you.
Hi Stanleysteamer - the TDD is already set in the cls. Any other thoughts or suggestions. All the caller ID information displays on the primary line of the phone, just not to the rollover ext.'s. Thanks.
This is my first post on here. I have a Nortel Option 81c that does not display caller ID name information internally to a rollover ext. when the main line on the phone set is dialed and has rolled over the information will display the forwarded ext. information and then the calling party ext...
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