Just a couple questions. On BCM the receptionist can see peoples status by using DND, and Call Fwd to VM. The receptionist has a T7316 with T24's. When someones on the phone reception gets one icon, when they're out of office they use DND, this gives a different visual icon, and when they're...
Anyone know where there the receptionist download is? We purchassed the licsens but can't find the software. I have been looking under the IP Office downloads on the support sight.
FYI. Looks like it will work. I just found this document.
4.35 Wake Up Service
A Wake Up Service button can be assigned for the first extension in the system only. Using this button, the extension
user can set wake up calls within the next 24-hour period for any other extension.
· If an...
Thats what I thought. I called the provider and they claim they're providing a .8 second disconnect at the dmark. I'll have to make a trip, and test with a test set.
Is there a setting for DS in Auto Attendant or on lines? The trouble is a caller gets a mailbox and hangs up but the line never disconnects. The mailbox keeps recording the beep,beep,beep,beep,beep. Its a partner acs with messaging large card.
I'm a newby to the merlin, but had a customer call us asking how to externally forward a phone? They want to forward calls ringing on an extension out to a cell phone. My guess was press fwd then 9 and the number but it wont take the 9. It only takes the 3 digit extension.
Thanks everyone. Customer swears the names were recorded. I think manager was open, then the names were recorded, then changes were made and config was sent to the box and it erased the names. It works now!
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