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Hi All - I have an issue with One-X Agent I am hoping others may have seen before. Essentially, the user (agent ID 53189 / ext 653189) is associated with a Cisco phone(ext 647773) integration is using telecommute mode. As you will see from the trace data below when a call is made to the Avaya...

All, Hoping we can get some insight into some problems we are having with a new deployment. the first is with the DHCP, when the 9641G is connected to the network the phone asks for an extn number, when inpout the phone discovers polling the IP addresses in the 242 string, when the phone is...

Hi, I am in the process of upgrading to cm 5.1, unfortunately my s8730s have only been configured with a single power supply, does anybody know if I can remove the power supply from my s8720 currently in production and reuse this power supply as my redundant feed in my s8730. Thankyou.

Hi Mike, Thanks I have taken your advise and posted my resume. Thanks again, James.

Hi All, Thankyou in advance for taking the time to read this post, I hope that I have caused no in-convenience in posting this request on this site. My name is James Mathews and I am an Australian resident that has a career aspiration to work in the USA, I am a very experienced AVAYA Definity...

Hi, I saw a similar fault today, is the relevant network region assigned a V-Lan, if so is it set up in your data network? I hope this helps...

Hi All, Can anyone please help!!!we are currently in the process of installing an s8300 with a second g700 and will be connecting to a HA CMS, can anyone tell me which VoIP resource you assign for the each PI link. Any help is greatly appreciated.

Thank you all for your help so far, I certainly will try all of these options. Thank you again, James.

Hi All, Thankyou in advance for taking the time to read this post, I hope that I have caused no in-convenience in posting this request on this site. My name is James Mathews and I am an Australian resident that has a career aspiration to work in the USA, I am a very experienced AVAYA Definity...

Hello, I was hoping that someone could please advise me if it is possiable to use ASA to download subscribor information to an Intuity LX voicemail system. Any help would be greatly appreciated.

Hi, On a new install, R10 or above, can anyone help with the refresh procedure for a 302D console using A-Law. Thanks.

Hi, I have been able to finally start the link, I found the problem was actually an eror in the way the node-names were set up. thanks for your help.

Hello All, I was hoping someone could help shed some light on a small problem i am haveing trying to configure an Intuity Audix over c-lan to connect to a Definty. The definty (SI) is currently R7 and i have set the switch up as normal, ie, ethernet data module-on port 17,set up a processor...

Hi scottyjohn, I have a document that i think may help you prepare for the certification exam, if you e-mail me at james_r_mathews@hotmail.com i will reply with the document attached. James.