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  1. littleroot

    Announce calling extension?

    Hi, We still have one site with IP Office 3.2 with Voicemail Pro. I can hear the laughter already! ;-) For internal calls, can have the calling extension number announced when a call is connected? We have a viking recording/delay device for external paging which works great but we'd really...
  2. littleroot

    Dial 9 "to get out" and 911, California IPO v3

    Hi, Company is on very old v3.5 IPO and after three calls to 911 in two weeks management is asking to change to dial 8. One day we dream of upgrading and linking phone systems with corporate office who just got Shoretel system and they have 8 extensions in use so I have that as an excuse but...
  3. littleroot

    Off site forwarding in 3.2

    At this point we are desperately looking for a tech who can work remotely to solve this issue. Can pay by the hour, paypal or Amex. But you must have good knowlegde of the 3.2 system. If you have a recommendation for contractor please let me know. I imagine this board has a PM system - please...
  4. littleroot

    Off site forwarding in 3.2

    Thank you for the quick reply. I should have mentioned that yes I have trunk-to-trunk box checked on all the lines. Is it possible the carrier has some sort of limitation to prevent abuse? Let me know if you have any other suggestions. Thanks, -Bob
  5. littleroot

    Off site forwarding in 3.2

    thread940-1639576 Sorry to bring up this old version but we are stuck. Here is the problem: We have two systems, one 406 with two PRI and one IP 403 another with six analog lines. No matter what I try I cannot get the 403 (the one with the analog lines) to forward unconditional from the main...
  6. littleroot

    Parallel port dongle on other computer?

    Is it possible to use the Parallel port license dongle on a computer other than the voicemail server? I have done this with USB but was not sure it works with the Parallel port adapter. Thank you!
  7. littleroot

    Change SMTP server on Voicemail pro

    Hi, If I change the SMTP server address using the Control Panel Avaya IPO applicaiton on my VMP server running Windows Server 2003, is there anything else special I need to do? Here is the problem: A client changed all SMTP clients (i.e. APC UPS alerts, syslog servers) from using an Exchange...
  8. littleroot

    AT&T trunk line type for ATM card?

    Cool, placing the order now. Thanks!
  9. littleroot

    AT&T trunk line type for ATM card?

    Total newbie question: I am going to need a handful of individual trunk lines to plug into the ATM card on a 406v2, for outbound, backup/emergency only. Normal traffic is over IP trunk. When I call ATT, what type or specification should I order? Just tell them "trunk" lines as opposed to POTS...
  10. littleroot

    Only SC's with area code work over IP trunk

    There is a "9" shortcode without the brackets but when I remove that, anything I dial after 9 comes back as incompatible. the user extn has no shortcodes Thanks for the ideas. Please keep them coming :-)
  11. littleroot

    Only SC's with area code work over IP trunk

    OK guys, for now here is how I handled it. Since I figured out that if I can get a shotcode with the area code to work, how about a short code with only the first digit of an area code? It works, I just had to create nine of them! Total poor-mans fix but it is working.
  12. littleroot

    Only SC's with area code work over IP trunk

    Hmmm. After doing this, when I push 9, followed by any number I get INCOMPATIBLE
  13. littleroot

    Only SC's with area code work over IP trunk

    Hello, Good question! I forgot the backstory which was posted in pieces here an on the yahoo groups forum as well as my introduction I posted here as a new user yesterday: I have been doing adds/moves/changes on a couple 403 and 406 ssytems for 7 years but this is my first time configuraing...
  14. littleroot

    Only SC's with area code work over IP trunk

    Hi gang, I am setting up a new system IP Office 406v2 with 3.2 and cannot place an outside call over the IP trunk unless only have a shortcode for every area code I want to dial. That is if I have these two short codes I can dial the numbers in the 408 and 562 area code Code: [9]1408N...
  15. littleroot

    How to use voicemail at remote location?

    Yes, this works! Voicemail is working! Now I still need to figure out how to make an outside call across the trunk through San Jose. But that is for TOMORROW! Good night guys. -Bob
  16. littleroot

    How to use voicemail at remote location?

    Hmm, I missed something in my research of what the previous enginer did I notice now the previous engineering used the LineID value for the Outgoing group ID value on both LA and San Jose while the incoming values group ID values are zero. Therefore, perhaps this is what I want to do instead...
  17. littleroot

    How to use voicemail at remote location?

    Hi, Great info! I needed a clue as to why on the voicemail destination drop down I had only choices of zero and zero (once for each Line) Here is a bigger picture: We have three sites on all 3.2, and SF (San Francisco) is the new site. LA and San Jose have been running for years and each...
  18. littleroot

    How to use voicemail at remote location?

    Hello again, So I setup a 406v2 on 3.2(69) and I can make calls to/from a remote location but I do not know how to make this system use the Voicemail Pro at the remote location. Any ideas at all please let me know. Thanks, -Bob
  19. littleroot

    Trouble clearing 406v2 config via DTE

    OK I failed the test: I forgot to hit Esc as the instructions said.... I am going on to the next step now. :-)
  20. littleroot

    Trouble clearing 406v2 config via DTE

    Hello everyone, New member as of today, and of course, I am here because I got a problem! I am not a telepehone tech but do occasional add/move/changes support for a 406V1 and 403 systems for about seven years. I have a 406V2 which is up and running, as far as I can plug in a couple 4412+...

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