How to use voicemail at remote location?

[littleroot]

Hello again,

So I setup a 406v2 on 3.2(69) and I can make calls to/from a remote location but I do not know how to make this system use the Voicemail Pro at the remote location.

Any ideas at all please let me know.

Thanks,
-Bob

 

[kwing112000]

you need to have voice networking turned on in the trunks. then on the remote system set the Vm type to centralized and set the trunk id in the drop down.

Kevin Wing
ACSS Small and Medium Enterprise (SME) Communications
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[littleroot]

Hi,

Great info! I needed a clue as to why on the voicemail destination drop down I had only choices of zero and zero (once for each Line)

Here is a bigger picture:

We have three sites on all 3.2, and SF (San Francisco) is the new site.

LA and San Jose have been running for years and each have a trunk with differnet line ID's (248 and 249 respectively) and they both use Group ID 0 for incoming and outgoing. Not that it matters probably but they both have their own voicemail pro server and both have local PRI.

So when I setup the new "SF" site to use the PRI and VMP at San Jose I created a trunk with a line group ID which is not in use, 244 to LA and 243 to San Jose, but I left the group ID's for both of these trunks at zero.

Should I change this so each trunk has the same group ID as its connection?

For example

LA-San Jose would be 0
SF-LA would be 1
San Jose-SF would be 2

Expaning on this
LA switch, Line ID 248 to San Jose, Incoming and outgoing group ID=0

LA switch, Line ID 245 to SF, I/O group ID=1

San Jose switch Line ID 249 to LA, I/O group=0

San Jose switch Line ID 246 to SF, I/O group=2

SF switch Line ID 244 to LA, I/O group=1
SF switch Line ID 243 to San Jose, I/O group=2


Please let me know how I'm doing!

Thanks again,

-Bob

 

[littleroot]

Hmm, I missed something in my research of what the previous enginer did

I notice now the previous engineering used the LineID value for the Outgoing group ID value on both LA and San Jose while the incoming values group ID values are zero.

Therefore, perhaps this is what I want to do instead

LA switch, Line ID 248 to San Jose, Incoming group=0, outgoing group=248

LA switch, Line ID 245 to SF, Incoming group=0, outgoing group=245

San Jose switch Line ID 249 to LA, Incoming group=0, outgoing group=249

San Jose switch Line ID 246 to SF, Incoming group=0, outgoing group=246

SF switch Line ID 244 to LA, Incoming group=0, outgoing group=244

SF switch Line ID 243 to San Jose, Incoming group=0, outgoing group=243

How am I looking now?

Thanks again,
-Bob

 

[littleroot]

Yes, this works! Voicemail is working!

Now I still need to figure out how to make an outside call across the trunk through San Jose.

But that is for TOMORROW!

Good night guys.
-Bob

 

[Bas1234]

Make a SC and point it to a Line Group ID that points to the other location.

So if you would like them to use a break out code then if not remove the ## in the code below.

Code; ##9N
Feat; Dial
TelN; 9N
LGid; SCN Line id 24X

So asuming that they use a 9 for an outside line.

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It works! Now if only I could remember what I did...

Dain Bramaged
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