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  1. mitelwsg

    Unified Communicator Advanced PIM integration doesn't work

    Thank you for you reaction. Here is the information you asked for: PIM: Microsoft Outlook 2003 with Exchange 2007 Unified Communicator Advanced: 2.016 Don't no how to check the version of the mitel controller! Kind regards.
  2. mitelwsg

    Unified Communicator Advanced PIM integration doesn't work

    Hello, We get the folowwing error message when we connect a public folder with contacts to PIM: Unified Communicator Advanced can not communicate with your pim. make sure your PIM is configured correctly. Can somebody help me to solve this problem? Kind regards.
  3. mitelwsg

    Unified Communications Server move installation

    You're right, but when I try to activate my license I get a error message: An error accurred while licensing the Unified Communications Licensing Server. The error received was: Activator.RetreiveLicense:Executing sync failed: E_W32SYNC_TIMEOUT. It's not an easy project to move the installation...
  4. mitelwsg

    Unified Communications Server move installation

    The error in the Licensing Server Log File is: 2011-02-17 15:55:33 Inf: LicensingService: Processing GetServerLicense request from server (12 numbers) 2011-02-17 15:55:33 Wrg: LicensingService: The YAServer 0025B3A44C9E is not licensed for this LicensingServer
  5. mitelwsg

    Unified Communications Server move installation

    The error in the Server log file is: 2011-02-17 15:27:48 Wrg: ServerService: User Domain\User failed to login: The YAServer (12 numbers) is not licensed for this LicensingServer..... Can somebody explain what to do???
  6. mitelwsg

    Unified Communications Server move installation

    answer on message: 17 Feb 11 9:04 I removed the old server and added the new server, now IPadress is changed and could change the name :) Now the last problem is that the client can't connect to port 2114!
  7. mitelwsg

    Unified Communications Server move installation

    I did a portscan to the old and new server and both have a open port on 2114. The error message of the client is: Server encountered an internal error. For more information, turn off customErrors in the server's .config file.
  8. mitelwsg

    Unified Communications Server move installation

    What I did: 1. install software on new server 2. copy mitel folder from old server to new server 3. use the IPUpdater.exe to update the IP and name Now when I open Unified Communications Server Administration Tool I still see the old Server with his IPadress. When I want to add the new Server...
  9. mitelwsg

    Unified Communications Server move installation

    Thanks again for your reply.... That's correct, there is a *.mdb file in the C:\Program Files\Mitel\Unified Communications Server folder. The only way I know is that you get the wizard when you install the Server software, or is there a other way? Let see of i understand you correctly: 1...
  10. mitelwsg

    Unified Communications Server move installation

    When you look at my post on 17 Feb 11 3:35 you can see there is no folder like you describe! Is there any documentation to move the installation to a new Server?
  11. mitelwsg

    Unified Communications Server move installation

    I just copied the folder from my 'old' Server to the new Server only now the software is pointing to my 'old' Server. When i remove this 'old' server and add my new Server where the software is installed on then still the software is pointig to the 'old' Server. The main folder is Mitel, the...
  12. mitelwsg

    Unified Communications Server move installation

    My mistake, i had given you this information :) I'm already glad that you are helping me. the software is already been offline activited on the new Server. When I copy the folders and files over my existing 'new' installation, would that be a problem for my license?
  13. mitelwsg

    Unified Communications Server move installation

    Supernova99, thank you for all you replies but I think you mean an other system!!! This software called: Unified Communications Server is installed on a Windows 2003 Server. There is no option to choose for system manager! The MSI I use is UnifiedCommunicationsServer.msi.
  14. mitelwsg

    Unified Communications Server move installation

    Hello, Software installed on Server B and activited the licenses. But how can I export all settings from Server A and import them at Server B?
  15. mitelwsg

    Unified Communications Server move installation

    Thank you for your reply, The Hardware ID is already reset by the Mitel dealer.
  16. mitelwsg

    Unified Communications Server move installation

    Thank you for your reply. Yes, we use version 2.0.0.24. Yes we got the software to reinstall. How can I backup teh config? How can I clear the AMC hardware ID? Can you tell me what you mean by install the MSL? Can you tell me how to sync with AMC? Can you tell me hoe to download the UCA...
  17. mitelwsg

    Unified Communications Server move installation

    Hello you guys, I did not spent any time to this migration but I realy want to move it now, Reason: I need this Server for other goals. I want to move the Mitel Unified Communication Server to another Server and the clients must be connected to this other Server. Is there any documentation...
  18. mitelwsg

    Mitel 3300, export call information

    All information is saved in a database called uc.mdb. Database can be found under C:\Documents and Settings\Username\Application Data\Mitel Corporation\UC.
  19. mitelwsg

    Mitel 3300, export call information

    Can somebody tell me where this call log is being saved?
  20. mitelwsg

    Mitel 3300, export call information

    unfortunately on the mitel telephone system SMDR was not set. But te work with the Unified Communicator Advanced Client, in this client I can see call information from aug 2009, where is this information saved? Local on the Mitel?

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